庫費奎勒度假村的評論

挺舒服的，推薦

+ großes, modernes Zimmer mit Kühlschrank, Wasserkocher und Kaffeemaschine mit zum Ententeich ausgerichteten Balkon (abends Mückenalarm!!!), mir wurde extra Mückenspray vom Hotel zur Verfügung gestellt (danke) ○ Bad groß zum straßenseitigen Treppenaufgang ausgerichtet, daher Geräuschpegel hoch - Restaurant: Personal super freundlich und hilfsbereit (+), Essen einfallslos, Frühstück -＞ gibt es wo anders in Tsumeb besseres (Deli vor dem Tor oder Sonja's kitchen) , Abendessen im Makelani a la carte besser + 50m Pool + 1 Stunde von Etosha entfernt

Je n'y suis allé que pour manger, nous étions a 15. Nous avons attendu presque 1h30 pour avoir nos plats. En soit pas mauvais du tout. Le personnel est un peu à la dérive et ne comprends pas grand chose. Le cadre est sympa quand même mais évitez d'y aller si vous êtes pressés

Nous y avons passé une nuit. L'accueil y est très chaleureux mais les chambres peuvent être assez loin de la salle de restauration. elles sont simples mais bien équipées. Les repas, la literie sont corrects. Une superbe piscine olympique.

Bon rapport qualité-prix. La chambre est très agréable, la literie de bonne qualité et bons équipements. Très bien pour un passage mais un peu loin de toute activité. Je recommande donc pour un passage.

The rooms are nice but price is too high and kids pay more then adults as an extra. Secondly, the restaurant food is bad, clearly they have new management because it used to be decent. Everything was bad, they did not even serve tomato sauce, instead I got tomato paste for my fries. 😩 and too many trainees and too little staff that actually knew how to wait on people. We also found many bugs in our room kettle and no drinking water. Not worth your money.

Beautiful green campsite under large shady trees, with excellent shared ablution facilities. Each campsite is equipped with electrical points. Well maintained olympic size swimming pool. Splendid Kupfer Grill, with delicious food.

Everything was great. The room was just right. The service was great. The meal was good. We enjoyed this location.

Whilst sat at the restaurant reading other reviews about the resort double charging, I checked my bank account and I had been double charged! The reception refunded me but was that only because I was present? I then got bitten by bed bugs that night in the bed. My arm is still full of bites a week later.

Actually quite a nice and modern resort. However I had room 31, which had bedbugs in the bed and as such I had a horrible night and got bitten too pieces. First time in 20 years traveling that I encountered that. Reception just said they will tell housekeeping!!

Despite initial promise, Kupferquelle's management left us deeply disappointed by reneging on a promised refund for a medically necessary cancellation, showing a lack of professionalism and empathy. In more detail, de stayed at many hotels and resorts across Africa during our multi-month overland trip, so we were excited to recharge at Kupferquelle, which had good reviews and appeared to be a professional, welcoming establishment. We chose it especially for my wife, who had experienced a small accident, making it difficult for her to walk, and as I also needed easy access to medical support. However, upon arrival, we discovered that our booked room was located over 200 meters from the main facilities, including the restaurant. Given our medical situation, this was impractical. We explained this to the reception team, who initially were very understanding and agreed to cancel our booking without penalty and assured us we would receive a full refund. Relieved, we arranged an alternative stay elsewhere. Unfortunately, this is where things took a disappointing turn. Despite filling out forms and exchanging a dozen emails over several months, we had to repeatedly follow up, only to finally be informed by management—four months later—that refunds were against their policy. This was a complete reversal of what we were promised. While the reception staff was friendly and helpful, we feel the management handled this situation unprofessionally. The lack of transparency and prolonged delay in communication were frustrating, especially given Kupferquelle’s reputation for high-quality service. We had expected better customer care, especially considering the medical nature of our request. We hope this review helps future travelers to be mindful of not only the amenities and photos but also the quality of service and responsiveness of management. We would advise other travelers to consider how customer satisfaction and empathy are prioritized, especially in unforeseen circumstances.

The place was nice , the people where friendly and overaly the services where perfect ..... and also the pool was great. We really enjoyed our stay.

Lovely accommodation. Very spacious and clean with lovely bird life. I forgot my ring in the room, and they called and sent it with a courier back to me. I do appreciate that very much.

It’s a beautiful place and situated centrally. The house keeping teams just wake up guests around 7:30 for cleaning and that’s the only thing that needs to be addressed or scheduled shared amongst staff for guests check out times