I chose this hotel because the reviews were decent and the price for dogs per night was reasonable. I've stayed in a lot of hotels, and many of them were just average...but almost always clean. That's my biggest issue with this hotel. As soon as I walked into the room, it smelled. Then I turned to the bathroom and there was hair all over the sink. The shelves above the sink were coated in dust, clearly never seeing a cleaning cloth in ages. The bathtub had hair and other stuff in it before we ever touched it. The toilet seat was dirty. The desk in the room and the bedside table had dirt and rings leftover from drinks, clearly never wiped down. Even the chairs were dirty. I was suspicious that they didn't clean the bedding, but I was honestly too tired to care. There was no hand soap in the entire room (we searched). The dispenser for hair products in the shower was broken, and the metal piece almost landed on my husband's foot. I didn't really mind the wear on everything, including the walls and doors. I just care about cleanliness, and the things that weren't clean could have taken an extra 2 minutes to do. Instead, I had to wipe everything down before feeling comfortable using anything. I see a lot of reviews on hotels that I feel are too critical or are expecting too much... I honestly was disgusted by how dirty this room was. It was late when we got in, or I would have mentioned it to the front desk. We did mention the broken shower dispenser (to save someone else from getting hurt), and they offered 1,000 extra points. I appreciate the gesture. I also want to mention that there is no free breakfast (someone said there is in a different review), and the coffee was out of order when we were there. No insulation between rooms, so we got to listen to our neighbor's TV and music like they were staying with us. Once again, wouldn't have cared about all this other stuff if the room was just clean! I recommend staying elsewhere, even if you have to pay a little more. The Comfort Inn nearby looked really nice, and is located in a better area. I don't want to leave this review though without mentioning a few positives: - beds were comfortable - kitchenette was useful and the stove worked well - I liked the ample size of the desk for eating - the lady at the front desk seemed nice when checking out
翻譯