Worst hotel we have ever stayed at! We rented both banquet rooms for an event and had multiple people rent rooms. All of us had bad experiences but I will tell you about ours. The bathroom was dirty, toilet hadn't been cleaned, no towels except one hand towel. The fridge had food in it from who knows how long,. The drawer had underwear in it from a previous guest. There wasn't any Kleenex, box was empty. No coffee cups for coffee machine. We didn't even shower because it didn't look like it had been cleaned. If you have a head maid they mustn't be doing their job. Now let's talk about your on site manager and how very unprofessional she is. She came into our event yelling because the DJ had parked by the door to unload/load his equipment Proceeded to tell my wife that she lost her deposit because of it. Let's mention what she was wearing, tank top and sweat pants, like she literally rolled out of bed. No way to address any kind of situation. What an embarrassment. So we did clean the rooms with exception of vacuuming and mopping because why would we clean if we aren't getting our deposit back but wife insisted picking up. With all the people who stayed in the same section we were put , room #108, they should get a refund because I highly doubt it was cleaned. Positive note, the ladies working the front desk, Pearl and Antoinette, were very friendly.
102 評價