塔爾薩Church in Power附近酒店

I hate having to leave a poor review and sound like an angry old man, but I find tall reviews useful when booking hotels for business travel. Unfortunately this property completely missed the mark for me and I will certainly not return or recommend. As a frequent traveler and a Diamond Member at Hilton I have come to expect the typical great customer service and the little things that make business travel easier. Of all the properties I have stayed at, this was easily the most difficult to navigate. While the property is fairly new, and nice, with a great downtown location, logistically it is a disaster. The parking situation is easily the worst I have experienced at any hotel in my years of travel. If you are driving a car, DO NOT STAY here. I prefer hotels with valet, but if no valet, easy in and out parking is definitely expected. There is limited parking spaces available for hotel customers in the outside lot directly next to and behind the hotel, This is a shared lot and not under the ownership of the hotel, they only get a certain number of spaces per night. The lot itself is not clearly marked, so if you park in the wrong spot you will receive a $125 ticket. That will be reduced to $35 if you pay within 15 days. This is obviously a problem and the hotel is well aware of it. There are signs everywhere in the hotel and confusing instructions that I guess you are supposed to memorize. These signs are obviously difficult to comprehend as there were 4-5 other guests the same evening, who, like myself, were confused and received parking tickets. Its apparent they have no real interest in addressing this situation. The even more disappointing part of it is the staff could care less. Speaking with the person at the front desk trying to get clarity she was dismissive, condescending and had zero interest in my concern. She had no problem if we canceled our four rooms and switched hotels. Which I tried, but rooms downtown were at a minimum, so we stuck it out and made it through night 2 with zero issues. If you travel a lot and expect easy access and accommodating service I would steer clear of this property. For those who prefer Hilton, there is a Doubletree property a few blocks away, I would recommend that over this place. My worst Hilton experience in several years as a loyal Hilton customer, thus the one star review. I will certainly not be back.

酒店為機場酒店，房間需要更新。前台工作人員友好，大堂區域乾淨。工作人員總是問酒店是否提供了非常不錯的早餐服務，是否還需要其他任何東西和快捷的服務。到達后，桌上放了新鮮的西瓜水，可以喝一杯清涼的飲料。需要租車前往機場外。往返機場的班車服務。步行距離之內沒有附近的餐館。

If you are like me, you have a fondness for the Holiday Inn Express brand due to their bright and white themes and customer conveniences. This location is neither. The colors are old, mustards, and dark browns, with plenty of rust on bathroom fixtures, scratches on furniture, and a microwave oven straight from the 70’s. Conveniences are gone as it would appear the owners are doing anything and everything in their power to save a dime: equipment in the workout center is out of order and the water cooler is missing the water. Towels in the pool area are non-existent, available only by checking in at the front desk. The small bottle of body lotion in the room was only half full - (leftover from a previous guest?) and the microwave left food stone cold. Breakfast was drab and though the advertised time was until 9:00 AM, the worker was closing the area down at 8:58 and exiting the area at 9:02. Clearly zero interest in hospitality. You should also know that the third & fourth floors are both being renovated, so neither of these floors are available. This construction makes for a dismal view out the room window. I did learn one thing though. I chose this location after studying Trip Adviser and seeing twenty straight 5 star reviews. After looking at the reviews again, I noticed the majority of these reviewers only made one contribution to Trip Adviser, and that was to praise this hotel. I leave you to form your own opinion with this information.

房間乾淨整潔,雖然大廳裏有垃圾,但住了2天。工作人員非常友好。牀很舒服。電視好。衛生間設施好。位置安靜。早餐很棒。