東潮市社Vị trí TTTM VinCom附近酒店

Very poor service, no proper check in information, only breakfast time mentioned, all other information had to ask by myself. In general all staff needs proper training how to talk to guests. Not just answers like robots. While waiting for checkin (arrived before checkin time) asked if we can chill at the pool after lunch, staff answered immediately “it is hot there.”well that’s why we want to chill at the pool. During whole stay no one asked how is our experience. One time during busy dinner foreigner manager came to our table and asked only “are you guys well take care of?” I answered it’s ok. He didn’t bother to ask more. It was during dinner when glass of wine and tonic water arrived 20 minutes after it was ordered. Salad was finished already, my sandwich was wrong, they forgot about chicken. After telling it to the staff they just add few slices of cold chicken in club sandwich. Waitress My did good job, but they don’t have enough staff and she can’t take care of everything. Other restaurant staff don’t speak much English. When I ordered few slices of cheese for breakfast they did omelet with cheese. Next day was breakfast buffet due to higher occupancy with good variety of food, but quality is average for Mgallery. One more issue, our first night was not that busy since next day they did not do buffet for breakfast but a la care with few choices. They put us in the room next to family with little babe who was crying all the time. Rooms are not sound proof you can hear everything. I called reception and asked to move the room. Staff was friendly and confirmed that they can change it, but there was no apology, only “ok we will change your room”. The worst part was that when we were getting ready to change room housekeeping lady enter the room with own key. She said “housekeeping” and the same time opened the door, which is not acceptable. She didn’t seems to understand that she did something wrong. She wanted to check the room since we will be moving to other room. I was shocked. In general it looks like whole facility is left to run by staff without proper training and guest experience. Facility is great and could be amazing stay, overall wasn’t. Good points: apricot liquor cocktail was good, vegetarian curry was good, My waitress tired her best and very friendly, chef Hieu also very friendly person.

很喜歡。地方很漂亮

喜來登酒店是海防最大的五星級酒店，交通便利，早餐豐盛，就是房間有點小，與國內的五星級酒店比較還差一些。

因爲有會說韓語的職員,所以更方便一點,如果不能吃香菜的話,請提前說,不要進早餐吧,樓層數高,視野很好

在海防停留的最佳酒店。 該酒店是太棒了。服務一流，有一個很好的酒吧，以非常合理的價格提供各種雞尾酒和小吃。他們也有30％的歡樂時光折扣！ 我在十月份與父母和妹妹一起探訪了，酒店相當安靜，我不會抱怨，因為這是一次非常安靜的住宿。房間的景色很棒，因為我們可以俯瞰城市。 屋頂游泳池也很漂亮，可以欣賞到城市的壯麗景色。健身房配備了桑拿浴室。 他們還有一個水療中心，以非常體面的價格提供優質的按摩。 每當我們有任何疑問時，工作人員都會迅速提供幫助，使我們在酒店內感到非常歡迎和安全。一位工作人員甚至警告我們，如果我們計劃去游泳，晚上可能會涼爽。 房間大小適中，乾淨，床最舒適。我在這裡度過了最美好的夜晚。 工作人員還推薦並幫助我們在當地的卡拉OK吧預訂了卡拉OK室，真是太讚了。 酒店外面還有一家當地的韓國超市，還有一個果汁和小吃店，非常方便。 下次我一定會再次訪問海防美居酒店。

#好評#對防治蚊蟲措施，鄰近店舖，安全性，走廊隔音，房內採光滿意；地理位置方便，服务态度很好，还免费帮忙升级了房间和免了一部分洗衣费用，先头在胡志明被虐了一顿后，在海防这个旅馆重新找到了民风淳朴，热情友好:）

房間非常乾淨，服務相當一流，前台美女英語完全可以溝通，也貼心介紹周圍超市，有個非常大的超市，名字是GO,周邊吃飯喝咖啡和茶，吃燒烤更是絕，旁邊有家海鮮店海鮮炒飯超好吃。我吃過飯了沒點其他的，估計挨着海鮮市場我一定不會錯，到了晚上當地人去的很多。對了，這個老闆和老闆娘也很NICE,.需要説的是這個價格絕對對得起，早點我不講究，能有一碗乾淨的麪和一個法棍就很好了。當然對早點挑的另論。以後有機會去海防，我帶家人還住這家。勿噴

環境優雅的法式酒店, 應該位於市中心, 周邊景點和設施都不錯. 入住期間享受到非常貼心的服務，工作人員也很熱情. 因為住的時間比較長, 他們還學會了用中文交流，還給我介紹了周邊一些好玩好吃的地方. 他們非常友好. 非常感謝Long和他的團隊給我一個愉快的旅程..............................................................................