The place was clean and good accomodation. Loved the hotel and its decor along with the area to relax and enjoy breakfast. Really liked the breakfast and staff was very friendly and helpful. I would love to recommend this place.
No doubt that the Ramada UB City Center is one of the best hotels in the city. What I loved the most about this hotel is that it is connected to a large mall with many stores and food outlets - so convenient for shopping and eating. Hansang Restaurant and Cafe Restime are also a part of the hotel building, and both were great! The rooms are super comfortable (the one I had featured an amazing panoramic view of UB city - breathtaking), and the shower is huge!! Finally, the staff were super helpful in assisting me with organising airport transfers and car rental for the day, where I got to see the beautiful Terelj National Park. Overall, I had a memorable stay here- would definitely recommend!
This is a new and modern Hotel, very nice and rooms are a good size. It is Situated near the Misheel Marketplace. It is closer to the airport than the city, that’s saves time in the city very busy traffic. I will return here again when next passing though UB.
坐落於Bayanzurkh的汗宮凱賓斯基飯店,會讓您在烏蘭巴託擁有別樣的體驗,開展一段難忘的旅行。酒店地理位置優越,駕車至Ulaanbaatar Railway Station僅需1km 。旅客們會發現蒙古軍事博物館、Amicus Travel Mongolia LLC和The Project for Rehabilitation of Railway Facilities距離酒店都不遠。酒店佔盡地理之宜,蘇赫巴託紀念碑、蒙古國家歷史博物館和National History Museum離此都很近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有國際長途電話、雨傘和熨衣設備。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有拖鞋和24小時熱水的浴室是您消除一天疲勞的好地方。酒吧旨在為旅客和您的朋友提供一處消遣的場所。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的PeaBerry Coffee House(咖啡店)、Adesso Coffee Shop(咖啡店)和Elegance Lounge(其他)不妨可以試試。住客既能在 健身室揮灑汗水,也可以在按摩室放鬆身心。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。為了方便旅客,外幣兑換服務已為您準備就緒。
訪訪客2023.10.13
This hotel does not meet the standards of other Kempinskis. My family and I travel a lot, like A LOT, and we've been to many Kempinski hotels. The problems started with our booking, which we made directly through the hotels' website (not a 3rd party). The booking states a 12:00 check in, but the hotel told us this was a mistake and their check in time is 2:00 pm. They allowed us to check in at noon without a fee, but it took series of emails in advance. We also booked the breakfast meal package through the website. On our first morning in the breakfast lounge, we were told we didn't get breakfast because we didn't have the meal package. Once again, I had to pull out my reservation receipt and prove (in front of other guests) that we had paid for the breakfast. They of course accepted the receipt and realized they made an error, but it was another hassle we shouldn't have had to deal with. The day before our departure, we requested the hotel have a cab ready for us to catch our early flight (we needed to leave the hotel around 3:30 am). The young man behind the desk indicated he would do so and that we could expect a 100,000 tugrik (about 29.00 USD) flat rate for the taxi ride (this is also what we paid to get to the hotel). After spending the day on the town, buying souvenirs, and spending our local currency (but saving taxi money), we returned to the hotel. I double checked with a different guy at the desk that we would have a taxi waiting for us. Afterall, as the evening Front Desk Receptionist, it would be his job to call the taxi company. It was good I double checked, because the other guy hadn't taken action and hadn't passed along the request. Moreover, when the taxi arrived in the wee hours of the morning, we were told by the Front Desk Receptionist that it was actually a 200,000 tugrik charge (double!). We were also told the first ”receptionist” we had spoken to earlier in the day was actually a Bell Hop and we were informed that he wasn't even supposed to be working behind the counter. As a result, we had no choice but to withdraw additional local currency (taxi couldn't take a card) from the hotel Front Desk (for a nice fee) in order to pay the taxi. What's particularly irksome is that we had plenty of cash which we would have saved if we had simply been told the correct amount. There were other issues, but this review is already lengthy... Overall, we had a less than stellar experience at this Kempinski. If you're going to Ulaanbaatar, I'd recommend you stay elsewhere. If we ever go back we'll probably stay at the Shangri-la. It's closer to the airport as well as the heart of the city.
Grand Hill, I’ve stayed at twice and it doesn’t disappoint. Clean facility, spacious room, friendly staff, a variety of restaurants, good breakfast. WiFi, flat screen with English language stations. Not far from City Center. Highly recommend on your next stay in UB.