安旱斯達塞拉Igreja Paroquial de Santo Aleixo附近酒店

我們住在這裏,因爲我們聽說水療很有趣。而且它是 - 它以有趣的方式呈現,洞穴和游泳池,非常好的桑拿浴室,蒸汽房和淋浴,儘管它比真正恢復性的“嚴肅”水療中心更具有有趣的度假氛圍。我們住在酒店,房間很舒服。大多數情況下,如果工作人員很友好,食物的質量很棒,自助早餐值得特別提及,因爲有一切提供 - 真的很棒。有點玷污體驗是我們遇到了一個服務員,基本上是失敗了,因爲我們說我們不能說葡萄牙語,並且可以聽到嘲弄(而且非常大聲)的迴應,說“我們不會說葡萄牙語”對他的同事。然後,這位同事盡職地過來,用英語非常禮貌和愉快地爲我們服務,但我們感到有點不受歡迎,說實話,說每一種語言都是可行的!所以,有點混合袋,但絕對值得一試,如果你在該地區。

The hotel is old and overdue for renovation. The pool, part of which is advertised as outdoor, is actually covered by a blurry plastic hood. For all this I would have given it three stars, but the story I describe below completely disappointed me. I drive an electric car and before arriving I phoned the hotel and made sure that there was a charger. When I arrived and asked at reception to charge, I was told that there was no charger, or rather that there was, but it was for the hotel's internal use only. I pointed out that I had called and clarified in advance and that I was expecting charging at the hotel and I only had 10% left now. The lady went off to call the manager. I was refused to charge and the only option they offered me was to go to another hotel where they said there were public charging facilities. I went there, but they also refused to provide a charger, telling me that their charger was also for internal use only. I went back to the hotel, ending up wasting almost all my remaining charge. Informed the lady at reception that I had a fully discharged car and needed a charger urgently. I asked to speak to the manager directly but I was refused. She called the manager again and informed me that I was allowed to use the charger, but for no longer than one hour during dinner. That was enough to drive to Covilha, and fast charge there. I ended up spending the whole evening on this problem and came back late at night. I was completely disappointed with the totally awful attitude. Firstly it is impossible to imagine a large and expensive hotel that doesn't have a charger. Secondly I was given false information on the phone. But most importantly, the hotel staff, particularly the mysterious manager on the phone felt absolutely no guilt for the situation and was completely indifferent to the situation in which he put the guest. And stubbornly refused to simply allow his equipment to be used to save the situation. I would like to know the name of the manager who was so indifferent to guests, forcing them into a helpless situation and spending hours of their time to resolve it, but unfortunately he avoided direct contact and was hiding behind the receptionist. The situation took place on 27.12.2022.

Localização, atendimento e restaurante ótimo, porém estrutura do hotel, nomeadamente o quarto bastante antigo e ruidoso, relativamente ao pequeno almoço tem alguma variedade mas não repõem com regularidade.

Friendly helpful staff, exceptional room, great restaurant and superb spa, The wine list and range of dishes for dinner were 5* and breakfast excellent, private use of SPA with pool, steam and sauna. Massage service superb

Estadia desenrolou-se dentro do normal. Hotel a precisar de um refresh e atualização e melhoria na parte alimentar.

這是葡萄牙唯一的五星酒店,每一個細節都很棒:新鮮,裝飾得很美味,是葡萄牙唯一的五星酒店。簡直是每一個細節都很棒:新鮮,品味極好,一般的區域內背景音樂很好玩,餐廳區域美麗,屋頂上有花,光,黑,全部都很美味!在房間裏,他們照顧每一個細節,帶着所有可能的品!有衣服,衣,陽台和令人驚的設計!酒店擁有一座熱的游泳池,有乾的沙和汽,以及在游泳池裏有一些個別的水按摩點,是頂級的!不記得18點後不允許兒童入口,這保證了成人的地方的沉默!房間裏有一套毛和,除了衣服!全體細思考!小酒店力極大!還有觀光?出!總結:品,舒適和隱私!到那兒酒店收到100張票!問題是我們的房間溫度,我們幾乎要死於熱!第一晚,我們打破頭來擊房間裏的空調器,雖然我們將溫度調節到16C或18C,設備的空氣總是熱出來!最後我們關了,但幾乎沒能睡得那麼熱!第二天我們在接待處抱,她接着解釋說房間裏的空調什麼都沒用!酒店裏面有中央溫度!!!!!這是我一生中最的,我曾在這麼多酒店裏呆過50多個國家,從未見過!第二天晚上,我們把門開了,儘管有鳥兒冒着進去,也就是知道那兒!但這是我們唯一能睡覺的措施!他們決定的整個酒店的溫度唐熱!人們穿上酒店的衣和子!外面的溫度在2到10C之間。現在,去酒店的人不想過熱...人們至少想睡在裏,這不可能,而且每間房間都應該有權決定哪個溫度要過夜!真可!但我認爲這可以很容易調整。

酒店服務，周邊環境等方面都很好～

We stayed at this hotel in October 2022. We had room #214. The good : Check-in was fast. The staff at the lobby is great. Friendly and helpful. The room was very clean, there is a mini-fridge and a safe in the room. No carpet. Nice bathroom with good water pressure in the shower. The room has a strange configuration with the window being at an angle but it is still very functional. You can open the window. Comfortable bed. Reliable Wi-Fi. USB ports available in the room. Grocery store about 10 minutes away walking. Breakfast buffet is good although the selection is limited. The bad : Nothing really bad to say about this place beside that the room we got was smaller than usual, but not a problem for us. I would definitely recommend this place.

Staff excecional, sempre disponíveis para ajudar! quartos ótimos e, no nosso caso que tínhamos 2 crianças, comunicantes. Parque de estacionamento perto e com acesso direto ao 7 andar do Hotel ( ficamos alojados no 8 andar). Conceito muito ”saudável” com acesso incluído ao ginásio e spa ( por favor levem roupa de banho!) Pequeno almoço 5 estrelas, nem sempre disponível em hotéis de melhores cotações ( quase que vale a pena só ficar neste hotel pelo pequeno almoço e staff!)