尤蒂卡American Heart Association附近酒店

我們在從密歇根到緬因州的旅途中只住了一晚。4口之家和我們的魏瑪納。當我檢查我們時,辦公桌的兩個工作(男人和女人)是如此的風度和樂於助人。我遲遲才收到評論,所以很遺憾,我記不起他們的名字,但我只想說,這兩個人真的很棒。有了我們的小狗,他們肯定會把我們放在一樓,靠近外面的門。這可能看起來不是一筆巨大的交易,但帶着狗旅行,這會帶來不同!我們的房間乾淨寬敞,游泳池區很好,家人喜歡自助早餐。我們一定會再次選擇(Burrstone Inn)Ascend Hotel。

我最近入住了3/2/22-3/3/22。Cheri(前台)總是把我們當成家人一樣對待。她專業,非常友好,總是超越職責的召喚。Cheri總是讓我們的住宿更加愉快,我們總是期待下次訪問時見到她。酒店經理賈斯汀也是一個善良的人,他總是很照顧我們,非常專業,友好,像切裏一樣超越了職責的召喚。我們總是被以優質的服務和高度的尊重對待,像家人一樣。切裏和賈斯汀還介紹我們到一些離酒店非常近的高級餐廳,而且還有很多地方可以做。我還想提及傑克接受了我們的多次預訂,他非常友好,專業,向我確認了一切,然後給我發了電子郵件,我們酒店預訂。期待下週回來。謝謝切麗,賈斯汀和傑克以及其他沒有名字的員工。

我對這家酒店的唯一希望是,它乾淨舒適,可以快速過夜。這是一個很棒的住宿!前台工作人員真的很關心、樂觀、樂於助人,而且很好我甚至會冒險說他們是我在很長一段時間裏遇到的一些最好的接待工作人員。他們竭盡全力爲我們提供一些隨機的請求(一袋冰,一張摺疊牀),甚至提前打電話確認我的房間偏好。他們真的把我們當作有價值的客人。我們沒有花很多時間在酒店,但是孩子們確實使用了游泳池,這很好。酒店靠近餐廳/酒吧(步行非常方便 - Griffin's Pub 是一塊石頭, Swifty's, Ocean Blue & Ancora 距離不遠),我們從房間的窗戶可以看到薩蘭克啤酒廠。停車場似乎足夠了。酒店沒有使用餐廳或酒吧,但該地區看起來不錯。酒店還可以選擇門多薩,供深夜用餐!感謝您的住宿!

我們住在這裏,同時參加了我們女兒從附近的漢密爾頓學院畢業。酒店的COVID-19安全協議似乎很紮實。我們的房間乾淨舒適。Matress不像我們喜歡的那麼堅定,但我們睡得還行。早餐腳:小的麥片盒、香腸餅乾、燕麥包、單獨包裝的鬆餅、酸奶、咖啡、牛奶。奇怪的是,有些人如果比我們早到,就會吃到熱騰騰的早餐。有小火鍋,盛着雞蛋和香腸,不知道這是怎麼回事。還有兩件奇怪的事情:1.我們的房間第一天晚上沒有打掃,儘管我在午飯後特別詢問了這一點,但似乎客房清潔人員已經不在了。前台做了筆記,但沒有人來打掃。我又打過電話前台說要打掃衛生。好的。我正式第二次要求打掃衛生。2.前台有瓶裝水放在一個小冰箱裏,剛好看不到。如果你要,他們會給你一瓶。如果你不知道,我猜你必須從他們賣食物的那部分支付一瓶。

This was a great place to stay as we were traveling West from Vermont. The staff were friendly and the hot breakfast was excellent. We were traveling with a pet and it was very nice to be able to park right outside our room and had a covered walk-way to the room.

I book one night during the MLK weekend and bring my kid back to his school. I don't want to drive 8 hours straight back and forth therefore I book a night to stay. However, the stay was really unpleasant and compare to my last stay just last Septemeber, everything just went wrong this time... 1) We checked in with the app therefore room was assigned in the afternoon, however, due to traffic, we arrive late after dinner then the app said I need physical keys instead of electronic keys, then I checked in around 10:30pm. Room was assigned on 2nd floor first, however, when we went up the room, there is no thermostat in the wall. Then call the front desk and the lady came up with the new keys.... 2) we went to the new room on 3/f, good, the thermostat was there, yes, that ”thermostat” was on the wall but no power and we can't control it, then the room has very strong smell of soy sause, maybe someone eat sushi in the room and the whole room has that smell. No one can stand the smell and the a/c unit can't control through the thermostat therefore I called down to front desk again.... then the phone has problem, according to the front desk staff, she said she keep saying something but nobody answer! I agreed, because I can't hear anything from it, that's why I called and called and finally need to go down to change the room again. My wife found out the bed has been used but covered back and we don't really like that so we all bring all bags and went down again..... 3) finally switch to another one on 3/f again and this time thermostat was there and works fine, the bed were clean and neat, no one touch it. But after a while we found that the toilet paper was only 1/3 of the roll left and the other side was empty already. But that's okay and glad no one has stomach problem so we let it go, but later found out that the sink was seriously clogged.... 4) Maybe the room just temporary assigned to us then no water bottle for us, usually as a elite member, we will have water bottle during checked in, then there will be two more in the room next to the coffee machine..... sorry nothing at all. I was too tired at the moment and not even remember that front desk staff wasn't apologized for the mishappen and her face was kind of unpleasant too... (the laundry plastic bag was missing too!) I was disappointed and unhappy that their house keeping was not really up to par and their staff wasn't friendly at all and seems like they have been over work or under lot of stress already... Sorry I couldn't help if you are short staff or having a very bad seasons, but as a guest, I just want a pleasant stay after 5 hours drive. I think I am courteous, polite and reasonable enough as I can... Maybe I shouldn't stay there anymore.