尤蒂卡智選假日套房酒店

Stopped for an overnight stay. We felt safe, however the rooms and hotel seemed a bit run down. The furniture was dinged up. The room looked clean at first glance, but the bathroom was pretty dirty which made us question the cleanliness of everything else. There were splatters on the wall and ceiling. There was a chunky substance on the shower curtain, residue on the shower soaps, and hairsin the tub and ceiling.

Excelente

Power went out multiple times… not necessarily the hotels fault but definitely threw off the stay quite a bit.

We were very impressed! Room was clean, staff was super friendly and amenities were great. Loved the coffee!

Paid for two queen beds to be told they only have doubles ,bathroom was gross had smeared poop where the toilet paper is and shower was full of mold, also had dead bugs near the head of the bed between the carpet and wall base. If i could have gotten a refund i would have left.Room overall was gross and dirty and not well up kept. I went down to see if i could move to a different room stood at the front desk for about 15 minutes with noone insight so i returned to the room i was checked into. At check out same thing noone was around to complain to i left my key cards on the desk. I usually dont have this type of experience at a hotel and at first it seemed great i was greeted by a guy named peter i believe and he was great he checked me in and gave me a quick run down but unfortunately his shift was done at 3pm and i was checking in at 3pm so i wasnt able to go back down to discuss my concerns with him and im sure he would have taken care of it for me but whoever was in after him were MIA.

It was a kids play ground. Noisy. Including screaming, banging, horseplay. Where were the adults????

Place was easy to get to. Clean, not too dated. Handicapped room was easy to acess with a roll in shower. Very nice. Staff were friendly and informative. Buffet breakfast was average. Not too many choices. Overall a good place to stay.

The hotel was so clean and the staff were wonderful. By far the best breakfast I have ever had from a hotel. The selection and quality of food was just phenomenal. I travel to Utica a couple times a year and will be booking here every time now!