艾爾特卡爾酒店

Het positieve aan het hotel is dat je een kamer hebt met een bed en badkamer. - beddengoed was smerig bij aankomst. Niet smerig omdat er vlekje in zat maar te vaak gebruikt. Het matras was doorgelegen. Tweepersoonsmatras ene kant een kuil de andere kant schuin aflopend naar de kuil. - met een groep hier 13 kamers gebruikt. Waarvan er 9 koud water hadden. 3 dagen koud gedoucht. Schimmel op t plafond in de badkamer. - deur kon niet uitzich zelf dicht, dus je moest de sleutel gebruiken of steen voor de deur gebruiken als je even los van elkaar wat ging doen. - airconditioning werkte maar zo intens hard dat het lijkt alsof het apparaat naast je staat. Wat ongeveer het geval was gezien precies buiten bij t hoofdeinde zat. - geen ruimte voor je bagage te laten. Nu de keuken maar gebruikt om koffers neer te leggen maar geen kasten oid of ruimte in de slaapkamer. - erg gehorig, in sommige kamers kon je het gesprek van de buren letterlijk volgen. - het is zoeken naar personeel van de receptie. - ontbijt was karig, maar wel 8 dollar. Kortom ik zou hier echt niet weer boeken.

Strong chemical smell from polyester mattresses stored in the hotel garden is causing headaches and breathing problems in nearby residents. Polyester releases harmful VOCs. Despite sending several emails, no response or action has been taken. The hotel should take responsibility and fix this problem. The community deserves clean air.

We were so excited to stay here in Uvita, then, every morning starting at about 5:30 am, construction started. Every morning on our 3 night stay we were woken to cement masons shoveling gravel into a mixer and pouring concrete and talking loudly. We were never told that there would be construction going on for their addition to their property. I get that the workers want to start early due to the weather; however, before 6 am!!! And, this morning, someone decided to renevate, or do some work in the room beside us in (room 12), just before 6am. T When we went to the office and requested to speak to the manager, we were told they weren't in today. We complained about the noise and the woman and young guy looked at us like we were lying. The woman even laughed at us! It was also unfortunate that we had to carry all our luggage up the stairs on our own(we're two elderly ladies), but the following day, a male employee carried a very fit guy's luggage up the stairs. It's such a shame because the hotel has potential, but this construction will be going on for quite some time yet so if you plan in booking here, I recommend asking if the construction is finished. It's also sad that the staff working on February 22, 2023, didn't take our complaint serious and were actually rude. This customer service will hurt their business. The young lady behind the desk was pleasant however.

You Can do a walk. You Can surf. Nothing more. The days we were here, there where so much noise from morning to evening. Not a chair to sit on - only benches and beds. Not a normal sunbed. I`m not pleased or impressed.