VaiteleEFKS Museum附近酒店

The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.

我們整個薩摩亞之旅期間最差的住宿體驗,請不要與他們預訂。預訂之前,我檢查了差評,發現了幾個讓我在兩個人心目中的。然而,由於照片,位置,廣告,價格和好評,我繼續預訂。我們預訂了“豪華套房”。嗯,我們在晚班機後晚上1030到達,被住宿的其中一個cuzzys帶到我們的房間。我們走進一張1張雙人牀,1條毛巾,臭氣熏天,因爲所有的s@@t浴室更不用說它有多髒了。所以我給它一個快速的乾淨,去廁所...廁所從我下面移動,因爲整個血腥的座椅都壞了。我們無能爲力,所以我的夥伴6ft4,我和我的兒子第二天早上都分享了牀和毛巾。不幸的是,我在那裏預訂了最後的3晚,長話短說,我們要求退款...我們被告知他們不會收取第一晚的費用,並將在其他3晚折扣。爲了他們的辯護,他們爲“mishap”道歉,然而,我們想要全額退款其他3晚因爲我們不想回來....另一個長話短說...我們被告知不會退款。我們住在另一家酒店,同時支付莫託加。我太能繩了,別自己動手。這是潛水!我真希望我拍了照片!

哇!!!!!令人驚歎的地方,房間很棒,員工出色!!我們強烈推薦住在這裏。我們在這裏度過了一個星期的輕鬆、豪華的假期。所有的度假村工作人員都非常友好、樂於助人、有禮貌、有趣和細心。我們的房間景色令人驚歎,而且總是服務周到。餐食和飲料對限制飲食的選擇非常棒。早餐很棒,選擇很好。游泳池很好放鬆,海灘前很適合浮潛和水上運動。

Had an interesting start to my 5 night stay here. Arrived at the hotel at 5am, after booking for the previous night to ensure immediate access to the room, to be shown into a dirty unmade up room. Took about an hour for the housekeepers to arrive and make up the room. The staff were very apologetic both in the early hours of the morning and later that day. The staff are the best thing about this hotel - they are friendly and obliging. The rooms are tired, but are consistent with most Samoan hotels. The provided breakfast was ok, but you need to be at breakfast early to have a selection. The restaurant itself ran out of bread and other things on the menu on the Sunday. The location was ok, about a 30 minute walk to downtown but be aware of the roaming dogs.

This hotel was like a lovely backpackers for grown ups and we enjoyed this. The rooms were clean, functional and had all of the facilities needed. Although a little small this was OK. We stayed in room 8 downstairs. It was value for money. I really liked the outdoor dining area near the pool as it was a friendly place to talk to other travelers and share stories. The gardens were stunning. The location was good as only 5 minutes drive to the city centre and on the Cross Island Road for the day we went to Robert Louis Stevenson's house and gardens. Apia is not a big city. There was space for 5 cars in the car park and 2 on the street and this was Ok as there was always parking available for us. I bought a local sim card at the airport on arrival and this was handy as I could use my maps app on my phone for us to find our way around. The staff were helpful and friendly. The breakfasts were colorful, creative and something for everyone as they were served on a tray with a bit of everything with different items each morning. We had some laundry done and it was ready within half a day. The TV did not work due to a signal connection error. The air con worked well. The shower was hot which I like. Their was a shelf in the bathroom to put your products which was very handy. Hotels should supply places to put your stuff. They asked you take off your shoes when walking in the reception area which was a pain as my shoes were clean and I feel there is a fungal infection risk walking around bare footed. There were stones outside and they were rough on bare feet if needed to nip between the reception and the downstairs. I think they should make this optional.