We had our bag stolen on the last night. The police were very unhelpful. We were left with no phones or money or bank cards. The hotel staff helped us contact relatives at home so we could have our flight details home sent to us. Also relatives paid the hotel directly and they arranged lunch, taxi to the airport and assistance with the police forms. Could not have been more grateful. Our 10 night stay had been wonderful up to this point, and the staff made sure that we were ok and did not worry. Would definitely recommend this hotel for location and cleanliness and staff attitude.
翻譯