丹民街附近的溫哥華酒店

This was perfectly adequate for my one night stay prior to a cruise. The location is easily accessible from the train from the airport and less than a mile from the cruise terminal. It is no frills but clean. I had a shared bathroom which was a concern but it was fine. You share the bathroom with another room and you will hear them in there but, again, it was one night. There was a sink in the room which was good as you didn't need the bathroom for basic teeth brushing, etc. If I was doing an overnight in Vancouver again, I'd go back.

因為只有在溫哥華住一天，所以選擇有機場的免費接駁巴士的飯店，這次比較早抵達飯店，還沒有到check in的時間，非常感謝櫃台的Saran非常熱心幫我們查詢有無空房，並協助我們提早check in入住休息，且也幫我們主動預定明天到機場的接駁巴士。 這次住在5樓的房間，房間整潔很大且浴室乾淨，水壓很大，真的很讚。 飯店附近很多餐廳，不用怕肚子餓，走路10分鐘還有walmart 可以採買，走路10分鐘還有捷運站。 總題來說性價比真的不錯，若下次短期旅遊會再住這邊。

房間外的秋色很漂亮。房間寬敞，配備有電磁爐，冰箱，微波爐，熱水壺和餐具。房間裏的糖果啊，小紙條，小鴨子玩偶，感覺酒店服務很用心。

總體來說不錯的 住的環境挺好 附近也很方便 樓下就是麗景 吃飯購物離酒店都特別近 這個價位 性價比很高了

A really wonderful stay in a great room, fabulously luxurious and all the staff were amazing. The room was tastefully furnished, very comfortable and had lots of added extras in terms of drinks, snacks and treats that were made available. Really felt very special. The in room dining was very good and very reasonably priced. Highly recommend

這是一家很棒的酒店,我們的房間簡直令人歎爲觀止。我們在遊輪前在這裏住了兩個晚上,窗外的遊輪港口景色最令人驚歎。房間寬敞,一塵不染,還有一台很棒的咖啡機!位置真的很好,很容易走到我們想去的任何地方包括趕上我們的遊船它幾乎花了我們不到五分鐘的時間。工作人員很有禮貌,樂於助人,迅速高效地讓我們登記入住。馬路對面有一個很棒的麪包店,開放24/7,我們喜歡那裏的食物。強烈推薦這家酒店給任何人-太棒了!

酒店位置方便，位置比較市中心。離辦公的地方很近，公共交通方便。職員友善， 房間乾淨，空間挺大，整體來說不差

(我的名字被匿名保護我的身份,以保護我的身份)這次審查被推遲了,原因是警方正在調查我們在 Versante 酒店停留的情況。我和妻子預訂了我們在Versante酒店的住宿,最初是8月29日星期一至8月3日星期六。我們預訂了14樓的頂層套房,非常喜歡它,所以我們取消了我們在費爾蒙特酒店的預訂,所以我們可以在6號去機場之前延長我們的住宿時間。我們認爲這將是最放鬆的住宿之一,我們的酒店體驗很快就變成了 Versante 酒店的惡夢。這是對Versante酒店員工的信任的背叛,Versante將公司的價值描繪成怎樣的。我想提及的是,有一些值得注意的工作人員非常有同情心,而且遺憾的是,這次經歷對那些努力工作的人,他們真的試圖讓我們留下難忘的印象,這真是可惜。你們酒店裏發生的事件,你們僱來照顧客人的員工令人難以置信地心碎,我不希望任何人經歷我和妻子所見證的事情。星期二,8月30日,我們在Spa Versante預訂了熱石按摩,並在3:45PM確認了我們第二天的班車預訂。Yasin經理是第二天在3:45PM確認了我們第二天的Spa班車預訂的那個人。8月31日星期三在315PM我們接到我們酒店房間(1404)的電話,前台接待員Nini問我們是否爲330PM訂了班車,然後告訴她是爲345PM確認了,她說OK,我們掛了。345PM我老婆下樓去接前一天我們訂的班車給我老婆的spa預約沒有班車我老婆問了那邊的Valet問她名字說沒有票然後他帶我的妻子去前台工作,他叫 Nini ,並詢問了班車預訂的情況。我妻子告訴她她在溫泉浴場和穿梭機預訂的約會,這應該讓尼尼明白,預訂是爲了更遠的 Versante Spa 。尼尼告訴她,沒有去水療中心的班車,只有去YVR的班車。最後,尼尼說我妻子沒有預訂班車。當我妻子告訴她我們接到她(在315PM)打來的電話確認我們的班車時,尼尼否認打任何電話到我們房間,尼尼隨後告訴我妻子沒有班車過來,指着門口叫她走。尼尼沒有提供任何幫助或解決,她拒絕了我妻子作爲客人的需求,也沒有向她提供足夠的信息,以瞭解她在Versante Spa的預訂。只有兩個女孩在工作,前台的妮妮和莫妮卡。我妻子當面與尼尼交談時,在電話裏認出了她的聲音,她否認曾打電話到我的房間去開會

進入酒店從門口進來再到前台．再要上電梯到L層．酒店門口門僮未幫忙將車上的行李箱拿一下．房間衞生要求打電話給前台．如果我本人不會英語．衹能去前台用手機翻譯．可以用一個掛牌放在門上的把手通知服務人員．

Thank you for the opportunity to describe my Inn at the Quay experience. I was booked for a day procedure at Royal Columbian Hospital at 6:00AM on Saturday May 20. Because I was travelling from out of town and had to be driven home (as a requirement of the procedure) I elected to travel by train to Vancouver and then New Westminster on the day before, Friday. On Tuesday May 16 I booked a room at your hotel for the night of the night of Friday May 19 for $389.00 ex-taxes. My plan was to take a cab to the Hospital and then my daughter was then going to drive to town to pick me up and drive me home after the procedure on Saturday. After travelling to New Westminster I had time to kill because I called the Inn at the Quay to see if I could get an early check in but was told that you were very busy and that was not possible. The hospital recommends attending with only your care card for security reasons. For this reason I had my BC Care Card and the credit card I used to book the room in my cellular phone case. During my wanders I lost my phone. Fortunately I had a significant amount of cash so I got a cab immediately and attended at your hotel. I explained my situation to the clerk on the desk and she said that she could not check me in without the credit card I used to book the room. I asked her if you would charge that card with the room price if I had not shown up and she agreed that that was the case. When I asked if she could just charge the card and let me stay she said that the situation was different and was against your policy. I questioned her further and she summoned a person form the back office who agreed that the situation was completely different and actually said “Sorry, we can’t help you.” When I suggested cancelling the credit card transaction and paying in cash that suggestion was also turned down. Reason was lost on these two minions that are trained to be slavishly obedient to your rules and policies. I am sure that if you question these two they will agree that I was polite and courteous throughout our encounter. After several attempts at circumventing their indifference I felt that I should leave before I started to get mad. As a competent, attentive and businesslike hotelier I am sure you are aware of the saturation in your market on any given day. If you harken back to May 19 you will recall that all of the other hotels in New Westminster and as far as Port Coquitlam were completely booked. No matter, I was able to avail myself of a comfortable chair in the admitting lobby of the Royal Columbian Hospital from 4:00PM on Friday until 6:00AM the following morning. Except of course when I had to leave the admitting lobby while the janitors polished the floors. Because the Emergency Room lobby was full I was able to meet some of the interesting local street residents that were outside at 2:30AM. The questionnaire you emailed me “after my stay” to comment on my experience does not have sufficient space to fu