We’ve always had good stays at Sutton Place, but they just seem off their game a bit. Leftover alcohol and open chips were left in the room, no bedding for the pullout bed we were using for the kids and took nearly a half hour at bedtime to get. Staff are always courteous and friendly. I miss the old traditionally appointed rooms. Not fond of their remodel. Just a bit better attention to detail and it would be a five again. Great location and it looked beautiful for the holidays.
翻譯