This hotel advertises as the best western “plus” However, It does not have complementary breakfast, Pool, Sauna or hot tub and on top of their overpriced rooms you have to pay for parking. When I made a complaint about the lack of amenities, I was offered 1000 Western rewards points as compensation. In order to stay there Using points it will cost you 32,000 for a basic room. Not happy and will not be returning.
There were a pair of used socks in the bed. We were lucky there was another bed in the room. I returned the sock to the front desk at check out. I advised they were in the bed, his reply was, they on top of the bed. No they were in the bed. After three times, he got they were in bed. He stated the manager would call but did not give a timeline. It has only been 24 hours, so I am not too upset they have not reached out yet.