We checked in at 10 p m they allotted a new room when we entered we were in a shock there were no table or chairs when we asked they were so rude to say that they don’t have of practice of providing chairs and on top of it we were not provided any towels till we left and the breakfast provided by them was pathetic poha was full of small stones and other breakfast was channa batura which was not good at all come morning there was no hot water 💧 available we were provided lukewarm water in filthy buckets is this a kind of service are people don’t do background checks are you people fooling us henceforth shall be extra careful while booking
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訪客
入住日期 Invalid Date
與好友旅遊
5.0/5
傑出
發佈於 2025年2月17日
All was good. The location and everything was good. The ambience was good and response of staff was also good. Food can be better. The rates were higher than usual due to peak season but the stay overall was good.
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訪客
入住日期 Invalid Date
家庭旅遊
1.0/5
發佈於 2025年2月15日
Worst experience for a 3 star kind of hotel no cleanliness equipments in room not working restaurant service was horrible
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夫妻/情侶
2.0/5
發佈於 2025年2月9日
Location : inside Dirty Lane, Heavy overcharging for Boat ride and Taxi charges, Shifting to other Guest house which is the worst accommodation with lot of Mosquitoes, no clean linen - Had a very Bad experience
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訪客
入住日期 Invalid Date
家庭旅遊
2.0/5
發佈於 2025年1月30日
Not on good location. Lots of noises coming to room during night. Not comfortable. Cleaning is worst. Not worth it
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入住日期 2024年12月
其他
1.0/5
發佈於 2025年1月20日
Only good part was the food Rest a very terrible experience No ventilation No extra blankets Very rude staff Poor hygiene of the toilets Continous noise And they charge like an expensive hotel The only staff that was corteous was the gate keeper
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訪客
入住日期 Invalid Date
與好友旅遊
2.0/5
發佈於 2024年12月23日
The location of the hotel is such that even a taxi can not reach there. You need to drag your luggage till the hotel.
The room feels like Oyo rooms. The Ghats are easily accessible from the hotel - that's the only plus point. Apart from that it's not worth it for the money that you're paying.
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訪客
入住日期 Invalid Date
其他
2.0/5
發佈於 2024年12月1日
No hygiene, saw cockroaches in the room and washroom. The sheets and blankets were terrible, itchy to be precise. Food is okiesh.
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入住日期 Invalid Date
獨自旅遊
2.0/5
發佈於 2024年11月23日
No parking & even 4 wheelers can't go till the hotel. It's inside a narrow lane. Hospitality isn't that great. Rooms aren't that clean
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訪客
入住日期 Invalid Date
其他
3.0/5
發佈於 2024年11月8日
Happy to share feedback following issues with the hotel
1. No approach road for car
2. Lift not working. 3. Room size is small 4. Not worthy as per cost.
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訪客
入住日期 Invalid Date
家庭旅遊
3.0/5
發佈於 2024年10月13日
Room size was not given as per shown while booking and when asked the hotel they said will change the room but didn't. Food quality is not good compared to prices and they didn't listen to any change request in cooking. Naan is not tandoor here it's tawa and they don't bother to inform that as well. For the price it's not up to the mark.
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訪客
入住日期 2024年9月
其他
1.0/5
發佈於 2024年10月13日
Had booked this hotel on Agoda with full payment, within 5 min of booking I got a call from the property asking me to speak to agoda that they have been paid short. When I denied doing the same being a customer who had paid in full. They flatly told me that my booking was not confirmed until I sort this issue with Agoda. I am a Solo traveller and have booked various countries through Agoda, never experienced this kind of unprofessionalism However Agoda helped me book a premium 4 star heritage property at a prime location. That's when I realized that booking Rivera at that rate was a mistake and there are better options more luxurious and close Overall I would say I found this hotel extremely unreliable and unprofessional