"心裝修的酒店-非常好,非常有幫助的員工--隨時都回來"

"This establishment is made up of several recently renovated buildings. It has a lovely atmosphere. Our accommodation was very spacious: two beautiful bedrooms, a living room, a proper kitchen, a beautiful terrace (with a sea view), and a small balcony. It was clean and well-equipped; there was even a small dishwasher. We only had one problem: the oven didn't work; in fact, as soon as we turned it on, it tripped the circuit breaker. I reported it to the reception manager, but nothing seems to have been resolved. It's quite possible (and even highly recommended) to book directly through the Ithaca'Poem website. It's quick and easy to book by sending a deposit via bank transfer. And it's especially advantageous, as the price is significantly lower than what wholesalers offer. We had a wonderful time at this place and left with regret."

"Reading the previous 2020 reviews for this accommodation, we chose it for our last year's vacation on the beautiful island of Ithaca. Unfortunately, we had not seen the 2 2023 reviews with a rating of 1-2/5, with which -after a holiday- we completely agree. We want to share our experience to inform and deter future tenants. Breakfast was basic: a few basic packaged foods in the fridge that were not renewed or enriched during the week of our stay. Nothing fresh and handmade except for 2 slices of fresh cake that they offered us one evening. The bed was unacceptable: sinking in the center and creaking strongly at the slightest body movement. My husband, with some back pain issue, was forced to sleep on the living room sofa for 5 nights. The cleanliness was minimal: the very kind Gerta emptied the trash every day, changed towels and sheets only once, I had everything in order but it didn't smell clean. Surely these things happen because an agency took over and there is no longer the personal care and hospitality that the residents received before Covid- this is no longer an excuse-. We expressed our complaints to the girl from the agency and we are still waiting for a call from the manager. Who had sent us a payment reminder by SMS 2 days before our departure. Impersonal... Too bad because it is in a beautiful spot with a view, with satisfactory equipment but with outdated aesthetics and no renewal especially in bed-rest items. No personal interest and care. Only for exploitation. How much more...??"

"位置非常好，就在瓦西中心，吃飯和去鎮上逛逛非常方便。酒店接待非常的友好！推薦"