道芬酒店(Hotel Palazzo Martinelli Dolfin)

這家旅館維護得很好，非常乾淨，這要歸功於一位名叫維奧萊塔（Violeta）的非常友善的女士。不幸的是，我們的普通套房（n.105）是一個供殘疾人使用的房間，沒有要求，而且淋浴間有窗簾！我要求換房間，請求被拒絕！

房間寬敞舒適。無可挑剔的清潔度。專業熱情的歡迎。它的位置具有寶貴的優勢！冷靜的！早餐還可以。它可能缺少一點水果，但沒什麼好抱怨的。我建議！！！！

優點：清潔人員和透過訊息溝通的工作人員反應靈敏、友好且樂於助人，房間大小合適。缺點：位置；上面寫著步行到聖馬克斯需要 6 分鐘，但實際上是 30 分鐘；上面寫著步行到大運河需要 4 分鐘，但實際上是 13 分鐘（而且我很年輕，身體也很好）。在你的房間準備好之前他們不會給你無線網路代碼，他們會給你發電子郵件，但如果你不購買國際數據計劃，你就完蛋了。我的房間實際上是在餐廳裡，我在早餐前起床，但可以聽到一切，部分原因是門上有縫隙。如果您是獨行旅行者並擔心自己的安全，那就令人擔憂了。他們為你的行李「存放」的是一個不上鎖的櫃子，所以你必須相信人性，人們不會偷它，因為沒有接待處。浴室太小了，高個子的人膝蓋都會撞到牆壁。浴室裡沒有架子可以放洗漱用品，所以你必須把它們放在地板上。他們允許你在 3 點入住，而大多數地方允許 2 點入住；而在義大利大多數地方是 11 點，他們允許你在 10 點退房。

I would not suggest staying at this SMART property. Orbitz sold us a room that would not accommodate our family, even though we included it in our search criteria. The hotel wanted to immediately uncharge us and would not be flexible with customer service to cancel our reservation. This was definitely NOT ideal. Maybe if you are young and traveling through europe it would be a good fit.

Conveniently located near the Piazzale Roma. Hotel was clean and spacious. I slept on the futon which was acceptable for the one night we stayed. My parents thought the bed wasn't that comfortable, just ok. The pillows were thin and there were not enough extras. For the high price, I would have expected comfier beds and pillows. Our booking was a little last minute, so this was the lowest price in the area I could find that could accommodate 3 people and still looked decent. The AC had just been turned off for the season, so we opened the window to help with the stuffiness. The keypad locks sometimes took a couple of tries. Opted out of the unmanned luggage and paid for a locker near the Piazzale Roma. Smallest elevator I have ever seen - 3 people with carry-on luggage fit snugly. Could hear footsteps above our room late at night. Very high ceilings made the room feel bigger. Big bathroom with glass shower but no place to set down soaps except the floor.

The hotel was on a quiet canal with what felt like a unique hidden door. The room was very large and comfortable. Communication in English via What’s App was very timely and helpful. It was nice to be able to drop our luggage at 7 am and spend the day in Venice before check in

Ho prenotato una junior suite con due camere e due letti matrimoniali e sia noi che nostri colleghi con la stessa prenotazione hanno trovato una brutta sorpresa: un grosso stanzone con un solo letto matrimoniale. Non essendoci una reception (e per questo non dovrebbero neanche definirsi un hotel) abbiamo chiamato il numero whatsapp e un’addetta poco preparata a gestire le relazioni con il pubblico ci ha ripetuto che era colpa nostra non aver specificato che avremmo voluto utilizzare entrambe le camere previste… una cosa assurda che ci ha costretto a condividere una stesso letto. Dopo aver richiesto un rimborso anche parziale per il danno ci hanno risposto che avremmo dovuto lasciare la camera in 30 min senza toccare nulla. Trovo davvero frustrante tutto questo avendo pagato 330 euro e non avendo avuto nulla di quanto prenotato. Sconsiglio caldamente a tutti.

優點：這個地方本身很好，位置靠近車站，房間寬敞，床舒適，浴室大…如圖所示。 缺點：沒有接待處，只有電話號碼。這是一家智慧酒店。 當飯店在頁面上沒有告訴您的是，辦理入住手續時，他們會透過******* 給您發送WhatsApp/電子郵件，以便您可以透過WhatsApp 向他們發送您的身分證或護照照片，這引起了不信任在我看來，事實上，一對德國夫婦在我們吃早餐時到達，不會說英語的早餐工作人員打電話給登記入住的人與這對夫婦交談，他們說他們沒有向他們發送照片，他們給了他們他們的護照號碼電話。 ***** 向我們提供了酒店發送的電子郵件，以便更安全地發送。請明確說明，這裡沒有接待處，您需要輸入一些代碼，他們在獲得您的 ID 後透過電子郵件/WhatsApp 向您發送這些代碼。 由於沒有接待處，我們碰巧在一樓（早餐區和“接待”鐘所在的地方）......有人一定忘記了酒店的入口密碼，或者他們是抵達威尼斯的客戶。 .. 從早上05 :30 一直到07:00 工作人員進來準備早餐時，他們一直在搖晃，因為我們聽不到聲音，也無法入睡...

It was perfect, the room was super clean , staff were very friendly and nice , nice area close to everything, super close to parking . Overall very great place to stay