安納塔拉維也納漢森酒店(Anantara Palais Hansen Vienna)

Struttura curata con camera sufficientemente pulita. Intollerabile la moquette per terra piena di macchie ed il sistema di riscaldamento rumorosissimo, impossibile riposare in silenzio. Frigo bar con pochissime bevande e privo di snack. Il nostro omaggio di benvenuto era una bottiglia di vino con un solo flûte. Dopo la nostra segnalazione, con richiesta di un altro flûte, ci è stata portata una piccola torta al cioccolato, priva di accorgimenti igienici, in un piatto con posate per una sola persona. Dopo qualche ora, nel richiedere nuovamente il flûte mancante abbiamo richiesto anche un’altro piatto con le posate per una’altra persona, ma non abbiamo ricevuto mai nulla. Personale gentile ma poco attento. Ristorante all’interno dell’hotel chiuso. Servizio di Concierge pessimo, ci hanno consigliato un ristorante mediocre Italiano con rapporto prezzo/qualità inadeguato e ci hanno fornito una guida turistica poco professionale che ha inoltre calcolato nella sua tariffa 30 minuti in più.

Een prachtig hotel op een prima locatie aan de ring. Als ******* gold member in een VIP-access hotel heb je recht op een gratis kamer-upgrade indien beschikbaar; nadat de dienstdoende receptionist ons de vele mogelijkheden voor een upgrade noemde, bleken die bij nader inzien alleen met bijbetaling beschikbaar. Dat was jammer. De beloofde fles bubbels was wel op alle gereserveerde kamers in het ijs gastvrij klaargezet. Ontbijt en bediening in het ontbijtrestaurant waren uitstekend; bediening in de lobby enigszins understaffed. Fijne sauna en zwembad. Prima locatie, heeft wel wat extra management aandacht nodig.

The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.

Large room but whole place feels a little tired and room could do with a deep clean - surfaces clearly not dusted frequently, carpet dirty. Had to ask at reception to get room cleaned as hadn’t been done whilst we were out (9-4) on Saturday so maybe not enough staff? Breakfast shambolic on first day but much better with really helpful staff on second and third days. There’s a lot of competition in Vienna and Kempinski’s current formula there isn’t a winner

Bra skick, rent, tysta rum, bekväm säng, stort badrum med separat badkar och dusch, trevlig personal, stor och trvlig lobby, nära till Stephandomen och Hofbueg, bra livsmedelsbutik 5 min gångväg från hotellet. Jag kommer boka detta hotell vid mina kommande besök.

Beautiful hotel, good location in Vienna, a short walk to most sights. Staff very friendly and excellent breakfast choice. Our room was huge! Disappointing to see little individual bottles of shampoo etc rather a large one for each, too much plastic. Would definitely recommend.

Beautiful converted Hansen architect building into hotel, excellent transport link to airport via underground and CAT Tram service nearby to access vain points of in around city and beyond Walking distance to all places of interest in inner city Staff very helpful and respectful Only improvement would be a larger swimming pool