發掘維羅維-德歐納的住宿

My husband and I came as day guests because we wanted the use of a swimming pool. You pay €30 and get a towel and 1 drink (beer or soft drink). When we arrived the outdoor pool was like ice, we're hardy swimmers but this was ice ice and so we asked if we could swim in the indoor pool. No, you pay €30 to use the spa, we asked if we could pay for the spa instead of the outdoor pass and they said yes, but you cannot then sit outside???!! We said we didn't want to be sat indoors all day so got the outdoor pass. After an hour, noticing there was not one single other person at the indoor or outdoor pool, we explained again that the outdoor pool was unusable so could we just have one swim in the indoor pool otherwise we have paid €30 for a towel and a chair (which we have on our large terrace at our accommodation for free!). We even offered to forego the free drinks to do so. We werent trying to get freebies, just asking for the ability to go for a swim like we'd paid for, making it clear we would not use the jacuzzi or anything else in the spa. Receptionist said she would get back to us in half an hour. 2 hours later....Nothing. Went back in and had to explain it all to 2 new ladies. Come back in 20 minutes. Went back and they said if you want to use the indoor pool you have to pay another €30. It was absolutely baffling that with zero other guests using the facilities and knowing we had paid for a pass to have use of a pool, they would not let us have 1 swim in an empty indoor pool. What difference does it make to them if we swim indoor or outdoor, zero. What difference would it have made to us, total. The actual advert for the pass doesnt even specify that the pool is outdoor only and when we emailed them in advance was also not advised this, nor that we had to have passports to enter (fortunately i had a photo of them on my phone, otherwise we would have had a wasted 30minute journey) because we were told we could not enter using our drivers license. Our sole purpose for coming was to swim, I'd had a bad fall and injured my leg and back quite severely and was coming to try and relieve it by swimming, instead I went back €30 worse off, irritated and still in pain. Their customer service skills and logic were appalling. What could have been a lovely, relaxing day out was totally overshadowed by their lack of hospitality.

因為從巴塞羅那住了幾天前往海濱托薩 在附近找酒店沒有合適的 結果找到這家酒店 環境很好 周邊全是綠化 前台服務人員非常非常熱情 就是在酒店辦入住 被蚊子咬了 另外餐廳做蛋餅煎蛋的小哥非常好 熱情 其他服務人員態度一般般

我要去哪兒....只是頂!房間裏很寬,舒適的裝飾,和裝的一切豪華,牀上都很優質,有,室裏很寬,都很方便。很棒的,在早餐前,在早餐前,在回來的下午,或在拉蘭克斯的家裏,你整天都能到游泳池。Liesbeth and Kees are the perfect host and hostwoman they don't only give you a good holiday feeling but also create a familiar atmosphere.....每個人都感覺到自己在家裏。親愛的狗奧茲, 着,每天給你一個好例子, 如何在熱天氣下最好表現.......保持冷靜,享受安靜。