弗吉尼亞海灘Zales附近酒店

Stayed for 2 nights with my family for our anniversary. The first two nights we got in late & crashed, but on the last night we noticed before getting into bed that there was dried blood stains on the corner of the sheets. We were too tired to mention it that night because it was late so we just stripped that sheet off. We mentioned it & showed pictures when checking out the next morning. The front desk agent barely looked at the pictures, was stereotyping us, and said with an attitude “what did we want”. She didn’t even grab the manager, just told us we would get points on our account. I believe if we were a different ethnicity the situation would have been handled differently which is unfortunate. Her attitude was unprofessional especially when my husband was talking to her the entire time in a professional manner. They also close the pool 15-30mins before the close time & refused to open it for my little girl. We’ve never experienced service like this before and don’t see ourselves returning.

The rooms and bathrooms were tiny! The seventh floor felt like a furnace and the elevators barely fit 4 people. The parking garage is across the street. Lastly my room smelled bad!

我們到達時,前台的團隊非常熱情。雖然顯然較舊,但我們的房間很好,很乾淨。景色很棒,因爲我們有一個完整的海濱景色。通往海灘的通道就在後門外。房間有冰箱和微波爐。早餐過得去,不僅僅是簡單的“大陸風格”。這裏有雞蛋餅,家庭式早餐土豆,香腸餡餅,當然還有你自己製作的華夫餅站,裏面有很多配料,各種早餐糕點,麥片,酸奶,水果雞尾酒,新鮮水果選擇和一些果汁選擇。我們離碼頭很近,有很多商店,餐館和酒吧。目前,樓層6-10已經裝修,成本更高;也許值得。花了點努力讓我們的房間儘可能涼爽,我們喜歡。總的來說,我會再住在這裏。

這通常是我孩子生日的輕鬆去處,但這次旅行很差!我預訂了特大牀套房,只得到了帶大牀的房間,他們說他們沒有特大牀!或者整個酒店的任何房間都有特大牀!!!顯然很沮喪,因爲我付出了什麼,不值得!還辦理入住很長,抽出來了!我排隊了45分鐘以上!我通常不是一個抱怨甚至寫評論投訴的人,如果我沒有什麼好說的我就是根本不評論,但這次入住讓我很被拋棄!明天我會用我的投訴打電話給客服!

Hello and welcome to my review. While we didn't use all of the amenities, this can still serve to help you make an informed decision. We checked in about 830 on a Friday night prior to the NAS Oceana Airshow. We were welcomed by Izzy at the front desk. She was extremely sweet and helpful. When she found out there were children in my travel party, she gave them each a nylon drawstring bag with a snack, coloring book, and crayons. We were on the 18th floor and best I can tell, there were four rooms, broken into suite A and B so they can be combined. We didn't hear any noise on the floor at all. The bathroom had plenty of towels and the tub was quite deep. The room had a microwave, mini-fridge, toaster, and coffee maker. A definite plus was the fact there was actual silverware and plates. Most places with that size only provide plastic and paper utensils. The beds and pillows were comfortable, but the bed didn't seem to be long enough. I'm 5'11 and my feet hung just over the bed. Additionally, the room did seem a little small to me as well. The downside in our room was that the A/C sounded like a jet engine spooling up and once running, sounded like an inbound helicopter. I cannot say if that is common across all rooms. This hotel does not offer free breakfast but there are plenty of places to eat right there along Virginia Beach, While parking is part of your resort fee, the garage is one block away. As I said, we didn't use any amenities, so I have no idea how the pools and fitness center are. All in all, the hotel is clean, it's on the beach, and the staff is friendly. I hope that helps.

I came down for a quick getaway with my significant other and furry child. The hotel was better than expected. The staff was very friendly and helpful. Everything was kept clean and new looking. The free breakfast was decent. Pet friendly. I would stay there again.

我女兒最喜歡的海灘酒店-家庭的額外便利設施讓我在必要時可以在酒店工作-而我的蒙奇金仍然很有趣。.即使在10歲以下，她也喜歡小童俱樂部和私人迷你電影院，因為她可以“獨自一人”走，因為我衹有幾英尺遠。室內懶人河游泳池非常受歡迎，而且乾淨整潔。室外游泳池是BEACHFRONT ..幾乎就在沙灘上，地理位置如此優越。我們住過幾次，那裡的員工總是樂於助人。 失敗-空調單元可以使用升級，早餐點需要進行一些裝飾升級，但是食物是真實的（不是“假裝炒雞蛋”）並且準備充分，服務也很好。我不認為這是一家“豪華”酒店，季節性價格與競爭對手的價格相同，但我想這取決於您如何定義豪華度-我的女兒毫無疑問會選擇這家酒店而不是新希爾頓酒店。

Dirty, dingy, dark, and dumpy. I cannot believe how dark and dirty the rooms are. The wall above the bed was covered in dust. The blankets looked old and filthy. There are no overhead lights and no floor lamps in the bedroom - just bedside reading lights - so we needed to use our phone flashlights to unpack. The carpet is ripped, the toilet flooded out of the tank on day 2 from normal usage. This hotel clearly cheapens out on everything. When we checked in, I asked for the sofa bed to made up and the receptionist handed me blankets and said I needed to do it myself, there was no one to do it. Then she told us we needed to walk through an unsafe, un-manned garage to access our room. We booked a one bedroom for our family of 4, and disappointed to see there was no door on the bedroom. Or the bathroom. So much for privacy. To me, no door = no bedroom. The pool was fine, as pictured. Restaurant was passable for a hotel bistro. Only nice feature here is the pool. We come every year to see family late September, and have stayed at four other hotels at Virginia Beach. We would never recommend this one and won’t be staying here again. Dark and disgusting.