This is undoubtedly one of the best hotels out there. More than Novotel, I feel this is totally worth the stay. Why this is superior among all? every time when we book hotel here, the hospitality and the service they give is an amazing. Rooms are clean and neat. Of course the infrastructure is little old, which is a little compromising thing but the service and the staff behaviour is too good. We had recently made our birthday event and the kind of support we got from the hotel staff is one of the best. Just to start, when we want to make our wonderful event in the Godavari Deck, which has beautiful scenery, we called hotel staff and we are assigned with people Vindhya, Venkat and Anand. They three gave us provided all the details required for the event and followed up for 1 month continuously clearing all of our doubts. A big event, in hotel like Taj is always makes you nervousness because of too ***y uncertain factors. But Big shout out their staff Vindhya, Venkat and Anandh they answered our queries through calls, what's app communications and gave us every ease of possibility and provided details which made our choice easier Next comes big event day, on that day the Catering service is an amazing and every one from the staff started giving their best output in terms of patiently serving the food to the guests. I was bit tensed about whether the food will be enough for the all guests but there Malleswararao is the one person understood my concern and he told me not to get tensed as their team is ready to serve any number of guests. That one word made my tension free and I started focusing on other things. Rambabu and Restaurant ***ager Roy both were so nice in talking to us in every step of the process and made our event super smooth and joyful. Not to forget, from bellboy to house keeping and staff in reception are so friendly and made our stay much beautiful. I totally recommend anyone to have this kind of hospitality and make your events better with great experience if you don't have any issues with little old infrastructure. I'm sure they are going to come back soon with great new infrastructure and that will make hotel more and more elegant and stands as best hotel in vizag
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