Stayed 2 nights early January 2026. Was a strange experience in that a lot of the hotel is very nice. The staff are very friendly and professional, the location is great, the cost was reasonable, the building looks nice and it is very clean. However the basics needed from a hotel stay - a quiet room, a dark room and a comfortable room - simply are not there, so until these issues are resolved I would recommend to look elsewhere. Night 1 - Kept awake all night by a knocking noise from the outside on the roof. Sounded like a loose cable swaying in the wind. Every 2 to 5 seconds constantly. Was enough to ruin our sleep - Blue LED from the TV overlooking the bed was far too bright - had to hang clothing over it - Bedding was far too hot despite it being winter and having all the heating turned off. No alternative bedding in the room. Changed room after speaking with reception in the morning Night 2 - Same bedding issue - No door on the bathroom (this was an alternative smaller room, but seems strange given a door would fit well) - Room is not dark at all at night 1) 2 LED's from the bathroom mirror shine into the bedroom 2) Light from the courtyard (where the room entrance opens onto) is on 24/7 and the blind is a cheap IKEA one, not blackout, so a lot of the light gets through - The room ventilation came got louder about 11pm and never got quieter I find it strange that the issues were there in the first place - it is like no one has tested the rooms. Spending 15 minutes in them in the dark would highlight most of them. I heard other customers complain about noise/lack of sleep at reception, so am presuming at least some of these issues are known but just have not been fixed.
翻譯
