希爾登生態酒店(Hildon Eco Hotel)

Strom und WLAN Ausfälle mehrmals tgl. WLAN z.T. sehr schwach, die Zufahrt ist nicht asphaltiert und kaum beleuchtet. Links. nicht weit vom Hotel große, stinkende Müllhalde, Essen oft vergriffen und wird sehr zögerlich aufgefüllt. Matratzen und Kissen sehr hart und mangelhaft. Keine Erholung möglich, sehr dünnwändig. Hinter dem Hotel werden Möbelreste und Müll in großen Mengen gelagert, deshalb ist die Gartenseite nicht zu empfehlen. Service mangelhaft, Koffer schleppen muss man hier selbst. Putzfrau macht ihre Arbeit ebenfalls sehr schlecht. Natursäfte fehlen komplett, ein Kaffee zum Frühstück kostet extra! Sehr laute Bar neben an und manche durchgeknallte laute Hotelgäste die noch bis 3.00 feiern wollen. Liegen am Strand in der ersten Reihe kostenpflichtig aber trotzdem verdreckt. Viel Dreck, Baustellen und Luxuskarossen im Ort selbst.

I was basically robbed at this hotel. Stayed for one night and decided to have lunch at the hotel's restaurant. The worst decision of my life. The guy who is supposed to be the manager, came to us and informed the did not have a menu, but were serving food as normal. We were offered and option of pasta or fish. We went for the grilled fish....and my mistake was not asking for the price. Since we've been in Albania for 4 days already and we had tried all the most well reviewed restaurants in Sarande, we imagined that the price of a grilled fish would no be different from all the other. Something around 900 leke to 1900 leke for a 1kg grilled seabass. But at this hotel, they charged us 6000leke (60 euros) for a single Seabass split in half. ONE SEABASS SPLIT IN TWO FOR ME AND MY WIFE, 60 EUROS. A TOTAL OF 98 EUROS FOR THE FISH, 2 BEERS AND A SMALL BOTTLE OF WINE. When I questioned the manager, he said it was the price for a "special" seabass. I had to pay since I did not ask for the price beforehand,but I just wanted everyone to know and be aware of that kind of scam. Apart from that, the hotel seemed to be closed, all the day beds at the beach were turned off, the breakfast was not served, we had to look for someone to serve something for us and we didn't have any options. Just bread, eggs, and butter, with water.... Stay away from this thieves. I will add the picture of the receipt so you can have your conclusion.

Let’s start with the positive side of things. The rooms of the hotel are clean, stuffed on a basic level and the water at the beach is crystal clear. For a hotel which charges 120€ I would say it’s the absolute minimum I would expect. Here now the reason why it’s definitely NOT worth to visit this hotel again. WIFI - no WIFI Signal in the rooms BREAKFAST - Breakfast starts earliest 8am. We learned at our first breakfast that coffee is not included in the room price. Quality of breakfast is very basic. Watermelons are the only fruits, no scrambled eggs only boiled eggs, one sort of bread. If I would be in a 60-70€ hotel it would be okay but not for this room fee. BEACH BAR - no cocktails are served as no barkeeper is available. Instead they open a tin I can buy in the supermarket, pour it in a class with ice and charge three times the price of the supermarket price of the same drink. STUFF - the stuff is friendly when the reception is stuffed. BEACH - Even as hotel guest I have to pay additional 15€ if I want to lay in the first row. ENVIRONMENT - you might see in the internet beautiful pictures of entrance, the beach bar and the garden of the restaurant. There’s clearly a second reality to these pictures, the hotel is not at a built road, the neighborhood is filled with disgusting smelling trash and the garden of the hotel looks only beautiful if you look at it from specific angles. Overall the hotel is not worth the 120€/night. Unless you’re only interested in crystal blue water I would not recommend this hotel.

If you are in the area, make sure to stay at the Hildon Eco Hotel. Great location next to the beach. The owner is very caring and welcoming. Was there in september of 2021, just before they were closing for the season so most of the hotels around were already closed, same with the resturants. Make sure you go there with a car, free parking is available. We had dinner there twice, and both the fish and meat was amazing. Drinks were good too. Rooms are clean, and the hotel has a nice view of the ocean. The wifi is a bit weak on the second floor. We were the last guests of the season so the big beach bar was closed but if I had the chance I would come back in the future. Make sure to try the paragliding that is in the area!

This hotel they do not understand the meaning of hospitality and they do not respect the mentality of their guests. The owner just gave me execuses for so many issues they have. For example they serve a french fries and they do not have a Ketchup because as he said it is the end of the season. They served me coffee with half straw to stir up my coffee instean of spoon, what kind of a 4 star hotel is this. Also, If I need any thing they do not serve it to my room because the owner said it is the end of the season and he has no staff!! Then why would he accept to receive hotel guests if he is not prepared for giving a 4 star service. Also, The tv was not working. Last day during my breakfast they were late 20 mins to provide the american coffee because he said they need to bring the coffee machine from the beach bar!! It was really unbearable to hear invalid execuses.When I told the owner am not happy am not satified he showed lack of respect and a very bad attitude by raising his voice and he told me do not ever come to my hotel again and one of his guys told me to shut up. It is my first case in my whole life a round the world. In addition, there was a lot of garbage and dirt inside the hotel property and that's why there were so many flies-attached photos. The owner is a narrow minded because he did not like me complaining about so many issues in the hotel and he was expecting me to be silent about their huge management mistakes and lack of professionalism.

room was spacious,modern design very clean. High ceiling provided safe refrigerator central air.