弗爾尼亞奇卡礦泉鎮Zepter酒店（Zepter Hotels）

At first glance, the hotel façade looks nice from the promenade, but the reality inside is very different. The carpets are full of stains, walls haven’t been repainted in years, and the furniture is outdated and damaged. In our room, we found an old Zepter air purifier from the 1990s, covered in dust with filters that clearly haven’t been changed for years – ironic for a brand that promotes health and cleanliness. The wardrobes are in terrible condition, the elevator smells of dust and looks unsafe, with cables hanging from the ceiling. The so-called renovation was done poorly and superficially, so the hotel still feels stuck in the 80s and 90s. This is nowhere near a 4-star standard – realistically, not even 3. A big disappointment and a real shame for the Zepter brand. The management urgently needs to invest in proper renovation and maintenance.

This is a 4-star hotel and the rating is just about right. The rooms are on a small side and, somewhat unusually, staff come to check the mini-bar very early in the morning. Breakfast is fine and the location of the hotel is in the very heart of the town.

Small room size, hotel parking not available booked by locals, breakfast selection could be improved

Nice room with great air-conditioning. Late checkout at 11 was great. Good gym. I liked that that the hotel dinner went till 21. I usually stay at Hotel Fontana, which is more expensive, but i think Zepter is better, so I'll come here again!

Umgebung- Zimmer neben Promende.

一切都很好......從食物到房間。工作人員很友好而且有禮貌。食物很美味，游泳池乾淨漂亮。如果您選擇這家酒店，您不會失望的。我們在這裡待了 5 天。好的

酒店正在裝修或剛剛建成，我們在那裡做跆拳道校園，那裡的待遇是正確的，服務也很好。也許他們應該改進的是廚房服務，這就是我們在用餐時遇到一些問題的地方！儘管在過敏方面，他們的表現就像是 10 分。

The customer service was absolutely exceptional - the staff were incredibly friendly and welcoming.