尼拉海灘度假村

House keeping worse! Room wasn’t clean properly when we checked in. Therefore requested to change room but later noticed that new room bedsheet wasn’t cleaned.Grass not cut therefore encountered mosquitoes!! Will never go myself again and will recommend visitors to check room properly before unloading. We didn’t had same good experience as was in 2017!

Seems that the linens were hardly cleaned. It was smelly. The rooms weee not sorted before guests arrives. Connecting door was jammed we had to help open. Overall very pathetic but friendly staff.

Very poor service, room was dirty, PowerPoints didn't work, doors didn't lock, left the extra bed outside of the room. Bed sheets had a stain, food looked disgusting. Would not recommend this place to anyone. They don't have wifi in the rooms which is crazy.

The area was beautiful and quiet. However the transition was expensive and the staff was hard to track down. Don't give the wifi password. The restaurant was out of alot of the listed menu items. The rooms were nice and clean and the bed was so comfortable

It was atrocious and disgusting. The room wasn’t too bad but there were lizards in the room and it even gave birth to little lizards. Ants invading the room and was even all over the bed and pillow there were also cockroaches and spiders. They did not listen to our preferences to which had to follow up and fix when we arrived. Interconnecting rooms which could be unlocked, made us feel so unsafe. The bathroom was nauseating and revolting. Mould ALL OVER the floor and the wall of the shower and all the taps were stained. The mould literally invaded the edging on the floor and in between tiles on the floor and wall. It was literally everywhere and it was so disgusting. The toilet area was also so dirty and dusty. The safe wasn’t working, there was nothing to do there and not much variety of food. The only thing positive was the view however it’s not worth staying at this disgusting place for that. Not worth the money or time. Overall it made me feel so yuck and depressed. Would never go back and would not recommend.

Wifi was non existent in the villas, telephone was broken and not fixed, didn't much like the buffet breakfast menu, dinner was disappointing. The rooms were clean but the common areas, poolside, dining room need an upgrade. The best thing about this property was the sunset every evening, but that view can be seen from many places. Shalini at Reception was very helpful.