古代獨角獸賓館(The Ancient Unicorn)

The mattress was wet and smelled strongly of urine. Having located the source of the unpleasant smell in the room we requested staff for an emergency change of mattress and sheets (which was carried out promptly). We were told a full refund would be provided but to date none has been received. Room decor was dull, tried to be contemporary but was simply gloomy with reading of printed matter in an evening difficult. The one easy chair required a leg to be screwed on to make the chair safe to sit on. The immediate surroundings of the accommodation gave on to other buildings under repair and renovation i.e. building sites and whilst accepting that this may have been outside the control of the hotelier it was off-putting. The access steps to the first floor room where we were lodged were very steep - the aged, those with mobility issues or weighed down with luggage would struggle and there is a distinct fall hazard. The uneven cobbled parking was unsuitable for anyone with mobility issues. The digital door lock to the building was left unlatched. Exit/entry was controlled by guests using a digital code previously provided which on occasion did not work requiring a member of staff to be sought for a new code. At breakfast no marmalade could be provided - only honey or the unappetising remains of the scrapings of a jar of strawberry jam. The remainder of the light breakfast was distinctly ordinary and for the price I would have expected better.

No WiFi available in our room even though it is stated on the website. You had to go down to the door of the bar in the pub to pick up the WiFi. I contacted the number given and they sent the WiFi password a couple of hours later after they obviously didn't read my message properly. I measured back but heard nothing else. The hairdryer in the room turned on, got hot without blowing air and then shut down, I left a note saying this may be a fire hazard.

What a great old place. Carli is a super host and really went out of her way to help me. She gave me a lift to my train station the morning I left. The place is old, but well maintained, clean and everything works. Food is good pub standard with a decent beer selection.

Attentive, friendly and professional staff. Had dinner and breakfast which was really good. Room were spotless and beds comfortable. Good place to stay as you are within easy reach of some lovely locations. Enjoyed it so much we have booked again for New Year.

Lovely Sunday lunch. Friends commented on the very friendly, cheerful atmosphere- buzzing. Great improvement opening up the bar room

Booked for a one night stay to break our journey home. For all it's a nice enough place I wouldn't have booked it had I known the shared bathroom was not on the same floor. This should be highlighted in the room description so as we are made aware before considering booking. We had to go down 2 flights of stairs each time we needed to use the bathroom. Tolerable for one night but no more. The bedroom itself was clean and had everything we needed but was a bit on the small side. Not alot of room between the bed and the walls. The bed didn't provide the best night's sleep and the pillows were awful. We went for an evening meal which after reading some reviews weren't expecting anything exciting but to our surprise the food was very nice. Thoroughly enjoyed it. Breakfast however was a bit of a letdown. Priced at £13.50 I was expecting a larger breakfast. 1 sausage 1 bacon 1 egg 1 hash brown 1 black pudding a wedge of tomato and beans. Would expect at least 2 sausage and 2 bacon. Very disappointed. There was a good choice of cereals etc available although It proved difficult to see what was in the containers as they weren't labeled and the containers weren't of a clear see through type so opted for the pre packaged cereal. The bread was nice but the toaster was very slow. All in all with the room we had, like I say I could tolerate it for one night but any longer I would have to stay in another room with either ensuite facilities or bathroom on the same floor.

Fab stay in the Charles Dickens little cottage at The Ancient Unicorn. The accommodation was spotless and cosy and the bed very comfortable. We ate in the pub and the food was great - very big portions!! Karli was lovely, really helpful and chatty. Breakfast was again huge, set us up well for the day. Hughly recommend staying here, really convenient to explore the area.

A lovely accomadation just off the A66 near Barnard castle. Staff were very helpful and the room was great. Situated in a quiet area with a pub resturaunt on site. I would highly recommend this if you wish to tour around this area or in our case traveling from the east coast back to the M6!

Used the venue as a travel stop with the motorhome parked over night in the car park and had a cooked breakfast the following morning. It was five stars. Susan gave excellent service and fantastic freshly ground coffee, highly recommended.