We had one night stay with our friends and family on March 2024. We were booked 8 rooms and request double bed in every room since we have toddlers. When we arrived Front Office staff warmly welcome us and served ice tea as our welcome drink and did our paper work immediately. But the reservation officer who took our booking was not informed about our request no twin bedrooms. Our 8 rooms were twin bedrooms and it's difficult to sleep with a toddler. So we informed it to the front office staff and the manager. Since it was their mistake they immediately give double bedrooms and they have free upgraded 3 rooms to upper room rage. It was really nice gesture from the front office, specially the lady who manage us since our arrival. Apart from that everything else was great. Since it was a Saturday they have arrange a high tea buffet in the evening. Swimming Pool is big and there was a separate swimming pool for children. Dinner buffet was also good and we had good time with the live band played in the bar. Breakfast and lunch was also served as buffet and among those three meals lunch buffet was my favorite. Every buffet had good varieties of food and everything was really fresh. It was great stay in the hotel apart from the reservation officers miscommunication. I can recommend this hotel for couples, families and solo travelers.
極好
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