On arrival at the property it was like a ghost town. No facilities open at all e.g. Dining, entertainment. The receptionist was sitting in a massive room that looked like a storage area. The accommodation was clean and had good beds and a nice bathroom. The only cooking method was a microwave oven which made for interesting cooking of bacon and eggs for breakfast. No hob at all. Overall it was pretty good value for money for Taupo.
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Shianne
2023年5月8日
It would be amazing if the restaurant was open as it would save us time on having to figure out where to have dinner.
We stay here 2 or 3 times a year and haven't been disappointed by anything major. A few things are overlooked but everything else is fantastic.
Shabby and some things didn't work properly: eg fire alarm, locks on internal doors. The picture of the Grandeur was not where we stayed. We were in a separate two storey property which was anything but Grand.
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Marta
2022年11月14日
Our room on arrival was full of bird droppings on every surface. We’ve been offered another room with disgusting stains on carpets, mould on windows and walls, rubbish left in cupboards and drawers, dirty dishes, grime in microwave and curtains ripped off railings. There was a big hole in the roof in the bathroom and it was raining directly onto the floor all night. It looked like there was no maintenance done to this place inside and outside for many years. Pretty disgusting.