We arrived late due to a flight delay. The road to get to this place was quite a challenge and the hotel itself was very poorly lit, not easy to find as it was dark. We checked and asked for a cup of tea/ some sweets to unwind , but we were told the kitchen was closed (it was before 9pm) although there was a couple finishing their dinner at the restaurant. We didn't insist as we assumed there would be some goodies at the cottage. Finding the cottage was another challenge, dark winding road from reception, cottage numbers hard to see. No goodies at all not even a cookies jar. We called reception and much later a dessert in a plastic cup arrived. Breakfast the following morning was excellent, we were just so unlucky to arrive at an inconvenient time. This is an expensive lodge, beautifully furnished but making guests feel at home, the essence of hospitality, was lacking.
翻譯