來自住宿之回應: Dear Guest, thank you for taking the time to share your detailed feedback with us. We truly appreciate your comments, as it helps us understand where we can improve our guest experience. We are sorry to learn that certain aspects of your stay did not meet your expectations, particularly regarding the condition of our facilities, and the breakfast presentation. Please accept our sincere apologies for this, as this is not the level of quality or attentiveness we aim to provide. Your comments have been shared with the relevant teams so that we can address these points more carefully. We also regret that your experience with our front desk service did not feel welcoming. Courteous and attentive service is very important to us, and we will work to reinforce this standard with our team. Thank you again for your valuable feedback. We hope to have another opportunity in the future to provide you with a more enjoyable experience.Kind regards,Hilton Warsaw City
來自住宿之回應: Dear Vivian53115,thank you very much for your excellent review and for sharing such positive feedback. We are delighted to hear that you were very satisfied with your stay and enjoyed the overall atmosphere, service, and convenient location of our hotel.It is especially rewarding to know that our front desk team’s language skills added to your comfort and experience. Your kind words are a great motivation for our entire team.We truly appreciate your recommendation and very much look forward to welcoming you back on your next visit.Kind regards, Hilton Warsaw City
來自住宿之回應: Dear Guest,thank you for taking the time to share your feedback with us. We appreciate your comments and we are pleased to hear that you appreciated the convenience of our location.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.Kind regards,Hilton Warsaw City
來自住宿之回應: Dear Ania, thank you very much for your perfect rating and kind feedback. We are delighted to hear that you found our hotel ideally located and appreciated the helpfulness of our team.Your comments are truly motivating for us, and we hope to have the pleasure of welcoming you back again in the future.Kind regards, Hilton Warsaw City
來自住宿之回應: Dear Guest, thank you very much for sharing your review. We are pleased to hear that you appreciated the spacious room and the quick and efficient check‑in process.It is also great to know that our location added value to your stay. We truly appreciate your recommendation.We hope to have the pleasure of welcoming you back again in the future.Kind regards, Hilton Warsaw City
來自住宿之回應: Dear Guest, thank you very much for your excellent review. We are delighted to hear that you were very satisfied with your stay and appreciated the comfort, cleanliness, breakfast, and convenient surroundings.We look forward to welcoming you back again in the future.Kind regards, Hilton Warsaw City
Yifanlovestraveling
特大床
入住日期 2024年12月
獨自旅遊
1則評價
9.5/10
優秀
發佈於 2025年1月4日
Good location and reasonable price considering the standard. Many amenities for hotel guest. However, remember don’t take away food, the hotel has no microwave for heating up the food even they have bar&restaurant but none of the people are willing to help.
翻譯
來自住宿之回應: Dear Yifanlovestraveling,thank you for your feedback.We are glad to hear that you appreciated our location and the amenities available to our guests. At the same time, we are sorry for the inconvenience you experienced during your stay.Please rest assured that your comments will be taken into consideration as we continue to improve our guest experience.We hope to have the opportunity to welcome you again in the future.Kind regards,Hilton Warsaw City
來自住宿之回應: Dzień dobry, serdecznie dziękujemy za doskonałą ocenę oraz opinię. Cieszymy się, że docenił Pan naszą lokalizację, pokoje oraz ofertę śniadaniową. Szczególnie miło nam czytać tak ciepłe słowa o zespole – to dla wszystkich ogromna motywacja do dalszej pracy.Dziękujemy za polecenie. Z przyjemnością będziemy Pana gościć ponownie podczas kolejnych wizyt.PozdrawiamyHilton Warsaw City
來自住宿之回應: Dear Guest,thank you very much for your kind review.We are delighted to hear that you enjoyed your stay, especially the room, view, and our convenient location. It is also wonderful to know that our service and overall atmosphere met your expectations.We truly appreciate your loyalty and look forward to welcoming you back on your next visit to Warsaw.Kind regards,Hilton Warsaw City
來自住宿之回應: Dear Sallylulu,thank you very much for your kind feedback.We are truly pleased to hear that you had an enjoyable stay and that our facilities and location met your expectations. It is always rewarding to know that our overall offer contributed positively to your experience.Your comments are greatly appreciated, and we hope to have the pleasure of welcoming you back again in the future.Kind regards, Hilton Warsaw City
訪客
雙床房
入住日期 2024年5月
獨自旅遊
22則評價
10/10
傑出
發佈於 2024年6月21日
Very good hotel in my opinion. Just one (for me) didnt like for me, windows you cant oppen…
My room was in 17 floor, so view was wonderfur.
Room maybe a little bit old, but good: big, with comfortable bed, shower and bath.
Fitness centre the best what i saw in my hotel experianse.
In hotel is also cassino and a lot of cafe, restaurants.
Location very comfortable, you can reach all centrum famous places.
翻譯
6/10
來自住宿之回應: Dear Guest,thank you very much for your detailed review.We are pleased to hear that you enjoyed your stay overall, especially our convenient location, and the range of facilities available. It is also great to know that you found the room comfortable.We appreciate your feedback regarding the room condition as well – your comments are valuable and will be taken into consideration as we continue to improve our guest experience.Thank you again for sharing your impressions, and we hope to welcome you back in the future.Kind regards, Hilton Warsaw City
Chantilly_bluey
雙床房
入住日期 2024年10月
獨自旅遊
6則評價
8.0/10
很好
發佈於 2024年11月3日
위치도 좋고 가격도 괜찮았는데...슬리퍼가 없었어요.
翻譯
來自住宿之回應: Dear Chantilly_bluey,thank you for your feedback. We are pleased to hear that you appreciated our location.At the same time, we regret that certain amenities did not meet your expectations, and we appreciate you bringing this to our attention. Your comments are valuable and will be considered as we continue to improve our services.We hope to have the opportunity to welcome you again in the future.Kind regards, Hilton Warsaw City
訪客
特大床
入住日期 2024年10月
與好友旅遊
3則評價
10/10
傑出
發佈於 2024年11月29日
Amazing hospitality thank you
翻譯
來自住宿之回應: Dear Guest, thank you very much for your review.We are truly delighted to hear that you enjoyed our hospitality. Your kind words are greatly appreciated and will be shared with our team.We hope to have the pleasure of welcoming you back again soon.Kind regards,Hilton Warsaw City
KKR.
特大床
入住日期 2025年7月
商務旅客
6則評價
9.5/10
優秀
發佈於 2025年8月8日
Superb hotel and very friendly staff.
Great gym and pool also.
Flawless check in and check out.
翻譯
來自住宿之回應: Dear KKR.,thank you very much for your wonderful review and high rating. We are delighted to hear that you enjoyed your stay and appreciated the friendliness of our team.It is also a pleasure to know that our gym and swimming pool met your expectations and that both check‑in and check‑out were smooth and seamless.Your positive feedback is greatly valued, and we hope to have the pleasure of welcoming you back again soon.Kind regards, Hilton Warsaw City
Fi Wong
特大床
入住日期 2025年3月
獨自旅遊
102則評價
7.0/10
發佈於 2025年5月7日
Room is large but cleanliness is average. Swimming pool is crowded as the pool is also used by non hotel guests who join the hotel club house to use facilities
翻譯
來自住宿之回應: Dear Fi Wong,thank you for taking the time to share your feedback with us. We are sorry to learn that the cleanliness did not fully meet your expectations. Please be assured that maintaining high standards of cleanliness is very important to us, and your remarks have been shared with the relevant team for review.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience.Kind regards, Hilton Warsaw City