We visited this hotel for 1 night in August. We arrived to Warsaw for Taylor swift concert. The reception staff (young man) was very helpful, taking his time to explain to us how to get to and from the concert. His customer service is excellent! We were given a brand new room, fully renovated , very clean and modern. We are very happy with our stay and would use again. Thank you.
訪訪客The hotel is ok. One thing that I noticed was that they forgot to empty the rubbish bin in the bathroom with someone's dirty socks in it. But for one-night stay that was not a big deal. The problem that I had was that I left my neck chain with a silver cross in that same bathroom. Nothing special, not expensive, but that was ”a part of me” :) I left Warsaw and Poland but called the reception on the evening the same day. The receptionist had problems speaking English so I tried by best Polish. She seemed to understand and asked to call the next day. I called the next day about ten times but they hanged up every time. Obviously fixed my number and did not want to bother. I wrote an e-mail explaining the case and suggesting solutions. No answer. I suspect some cleaning lady liked the thing. Sad.
訪訪客I stayed here for a few nights on a sightseeing trip and had a lovely stay. The location is convenient for getting around as there are tram and bus stops directly outside the hotel and also a metro station less than ten minutes away (Dworzec Gdanski). You can also walk to the Old town easily. To and from the airport I preferred taking a taxi though as there is no direct line. The breakfast had everything I expected; various breads, cereals and hot dishes such as scrambled egg and sausages and fruit. The staff are polite and welcoming. The rooms are clean, beds comfortable and the only noise I heard was from the odd siren outside during the night (I stayed in a room facing the busy street but was on the 5th floor so that helped). The rooms were very warm though and the air condition seemed to be set to heating only (maybe always at this time of year) so this was a little uncomfortable. The duvet was really thick as well so took a while to get used to. Other than that I think it's a great hotel for the price and location and would highly recommend it. The wifi was also superb, worked throughout the hotel and didn't cut out once.
訪訪客Went mid-october for 3 nights. Check-in was ok, except need to be proactive to have information (WIFI, breakfast, etc..) Room was big, nice decoration (but was surprised when I learnt that the room is done on request.....) Gym, swimming pool and spa are the the good point of the hotel, Breakfast was bad. First morning i arrived 30 min before the end and i have to go in the Lobby, food was cold. and even orange juice and some plates were empty. For the location, it's not so great even there is a bus stop in front of the hotel. If you want to walk to the old town count at least 30-40 min walk. At the end, hotel is not expensive but 4-5 stars is a bit overrated
訪訪客Cleanliness and order every day, the presence of a hair dryer in the shower, comfortable and high-quality gel / shampoo in the shower and soap in the toilet, high-quality toilet paper. Comfortable mattress, comfortable and stylish beds, modern interior throughout the hotel, shower and toilet in the room, delicious breakfast, the staff speaks Russian, Polish, English, convenient location in Warsaw
訪訪客The Hostel is located near many good restaurants, convenience stores and bars which is perfect to make an exploration base in Warsaw and relax in the evening. The check in was smooth and easy but there are instructions for after hours because the front desk is not always attended - this includes codes for doors and how to check out if you are leaving very early We booked the queen room and a room with a bunk bed and a single bed. All rooms were quiet and had comfy beds with good pillows. We were supplied with towels but no soap/shampoo but luckily it seems that previous guests left behind some body wash. The queen room was on the fourth floor and did not have a private bathroom but did have a bathroom shared between a few rooms. The queen room was also without coverings for the window and was a bit stuffy - to solve this we draped a blanket over the window and kept it open to keep it cool. Our family stayed in a room with the bunk bed and had a private bathroom and curtains but all bathrooms were a little smelly (from the drains). The bathroom smell issue was easily resolved by keeping the door shut. The hostel has a good common area with a kitchen and many showers and toilets on the main floor of the hostel. The hostel staff appear to be able to arrange tours or make suggestions but we were on our way out of Warsaw so we didn't test this. The hostel has door codes to access the building and the floors with rooms so it felt quite safe. We also appreciated that they had an elevator here which made it very accessible. The public transport system make it very convenient to get around Warsaw and rideshares are inexpensive in Poland. We enjoyed walking and had no issues getting to major attractions in Poland like the Warsaw Uprising Museum, the Palace of Culture and Science, the old town area and many nice gardens and squares. We got a good night's rest here.