From the moment I checked in, I encountered unfriendly and unhelpful staff that made me feel unwelcome. The lack of hospitality was a stark contrast to what I expect from a hotel.
To make matters worse, the room heater in my accommodation was not functioning properly. Despite my attempts to address this issue with the staff, it remained unresolved throughout my stay. The result was a cold and uncomfortable room, making it impossible to get a good night’s sleep.
翻譯