松德爾卡里斯託(Sonder Callisto)

Zero customer service. Cleanliness lacking all the way around. Not only dirty drawers, but used tissues in the bathroom ones. Found garbage on the floor in dining area and beside the bed. Paint needs to be touched up too! The wear and tear is very much in need of attention. We were two people staying 4 days and hangers were only a few and luggage holder was broken, had to live out of my suit case on the floor. Additional hangers were delivered days later. The toaster was so full of crumbs that I used it and it triggered the smoke alarm in the unit. I contacted the chat customer service because the TV was not working and they told me there is no TV and basically to read the fine print and was sent instructions to cast from my device to watch what I had available on my phone I expressed that I was very uncomfortable with the room and having to have my luggage on the floor with all my clothes, (I am 69 years old with limited mobility of one leg and I wanted to check out) and the answer was they were sticking, and I quote, to the no refund policy. They took my money and that was it. I am a world traveler and this experience was a first!

房間看起來不錯，但有問題。水槽打開時發出可怕的噪音。洗衣機烘乾機會定期發出撞擊聲，床太低，電視無法觀看，咖啡壺很髒，自從上次使用以來從未清洗過。

I was told the property is less than 1 mile from the White House. it ended to be a lot further, we had to walk almost an hour to get to the white house. The apartment was ok, rugs were in need of more attention.

Our particular unit's bathroom had a couple of issues. The shower head was so high that I had to be on tiptoes to adjust it and the child that was staying with me had no chance of reaching it. The sink faucet sits too far back and washing your hands was very inconvenient.

We loved the location. Out of the busy city, beautiful with trees and landscaping. We were able to find Lime scooters every day just on the corner for 6 people. The inside was pretty and neat, clean (except for the forgotten area under the primary bed - someone before us had a love of Honeybuns). Nice view and pretty patio/deck. The main issue we had was that although the listing and email stated that we were responsible for parking, it failed to say that street parking wasn’t allowed for more than a few hours, and the only other option was to take our car to a parking area (owned by a different company) a 15 min walk away, costing us an extra $250 for 3 nights parking.

We enjoyed our stay but the kitchen faucet was Super loud. The couch needed more pillows. It was very clean.

Great check-in process and very clean. The couch wasn't the most comfortable, but I did notice it was a pull-out bed, which is a nice option. Pretty decent parking options in the area and a nice neighborhood close to Navy Yard and capitol hill, if a little close to the highway/emergency vehicle route.

I paid for a 3:00 (hour early) check-in, and when I arrived the code for my room door didn't work. When I called your support line, I was left on hold for 10+ minutes. Finally a guy showed up and let me in c 3:25. By then I was flustered and late for my meeting. I think you should reimburse me for the early check-in.

Quiet, clean, safe building in good repair. (Used refrigerator, microwave, dishwasher, and washer/dryer.) Enjoyed our balcony from which we could see the capitol. Neighboring block has a community garden and small park. About 1/2 mile walk to 2 different metro stations and grocery stores. Bus stops within a block. Enjoyed low key (and good) restaurants on opposite side of block. Windows from living room and one bedroom look onto other wall with windows. Sofa bed not very comfortable (middle bar and a bit bent), but we made it work. Other two beds comfortable. Showers hot. I would stay there again.