華盛頓特區華爾道夫酒店(Waldorf Astoria Washington DC)

Historical building， very impressive! Great staffs!

This property was beautiful! The staff was very friendly and attentive. Stefania at the front desk even sent a surprise for my daughter to our room, which was very nice and thoughtful from her, and my daughter loved it. The food was delicious! Room service would always arrive within 30 mins or less.

The room is nice and spacious. The front desk is very helpful. Food and coffee in Peacock Alley is quite nice. The only letdown is that the room makeup service: first we spent a hour waiting for the staff to come after I requested a makeup room service by phone around 15:15pm; so I called them again, they finally came after another 15 or 20 minutes. Second, staff often forgot to replace or replenish items. On the first day the staff forgot to replenish our coffee capsules and drinking water. We changed the tip from $4 to $5 on the second day. This time they did replenish the coffee capsules and water, but not the almost-emptied tissues and floor towel in the bathroom. It seems they are short of staffs; not meeting the Waldorf standard; unusually, they are the best in my past experience with them in all the cities a travelled.

Love everything about this property. From the people at valet thru to housekeeping, top notch people with friendly attitudes. Room was spacious and well appointed. Any need was met quickly. I will only stay here when visiting DC. It is conveniently located right in the middle of everything