Expensive, snobby, ridiculously bad customer service. Put us in a room that was guaranteed to be noisy because of its location next to a laundry chute that had a motor running and other mechanical sounds. When we asked to be moved, they transferred us to a lower quality room that smelled of cleanser and didn't even have a bathtub and was one floor above street level which guaranteed that we would hear traffic sounds throughout our stay.
翻譯