瑞拉克斯旅館(Relax Inn)

How can you substitute a piece of wood for a towel rack bar and think that is OK? I'm not talking a varnished, laminated piece of wood. I'm talking a piece of 2X4 cut to fit between the two brackets! That's what I found in my bathroom, and I might add the smallest shower I have seen in any hotel bathroom bar none. And for $80 a night I would have expected more. I'd like to know which rooms the people who gave this hotel an overall rating of over 7 stayed in...certainly not number 8. Oh, and to add insult to injury, the remote only worked to change the channels and look at the guide. You could not power on, mute or adjust the volume on the remote. Oh and then there's the matter of the jacuzzi in the room that didn't work and from looking at it obviously hadn't been used in some time. A disappointing stay to say the least.

The room was well cleaned, but the condition was rough in places. The bathroom floor had multiple cracked tiles, and there was tape covering cracks/holes in the shower. The door had visible gaps at the bottom; it's likely very drafty and cold in the winter months. We were comfortable in our stay, but it felt like some maintenance is needed.

Hi future guests. My intention with this review is to be factual and to help the owners make some much needed improvements. We won't stay again but we were only travelling through the area on our way to Niagara-on-the-Lake and looking for a cheaper priced motel. The room we were in really needed some extra care and attention. Please wash the blankets and bedspreads but especially the blankets. They appeared quite old and dirty. Remove the chair that is on wheels. It is stained and I would never sit on it. The carpets desperately need to be removed and replaced or at least steam cleaned. Please defrost the freezer in the mini fridge. Bugs have an easy entrance to the bathroom since there is no screen on the window and the window was open when we checked in. The shower curtain must be replaced; it is stained. The walls of the bathroom need to be wiped down with a good cleaner. The bathtub, toilet and sink were clean. Future guests make an informed decision as to whether to stay here or not. We paid $85 USD.

Terrible smell in the room of old tobacco smell, gave me headaches. Bathroom was dirty, towels smelled clean but had spots on them. Doors should have more secure locks. Would not recommend for females staying alone. Kitchen has no plates, utensils, silverware, pans etc. One bed was good the other was not, pillows were very small and only two provided per bed. Minimum plugs by the bedside tables, for charging phones, watches and hot spot. Bathroom plug ended up not working by the end of our stay. Good selection on the cable channels.

The bed was terrible, the hood over the stove looks like has never been clean. to top it of, one lousy coffee packege.

They need to wash their bathroom walls and Shower curtain. Window curtains did not fit windows, flooring and carpeting need to be replaced, remove stains from linen and towels and wash their blanket and bedspread more frequently.

it's horrible

I liked the overall cleanliness of my room, and i noticed a door skirt on the bottom of my door. Nice and tight no gap underneath.

We were coming in from out of town and just staying overnight, not looking for any amenities other than a decent room and a good night's sleep. this is a very sweet little place and served us right. Our only annoyance, which wasn't really, was that the tv rebooted itself every half hour!