旅客若想住在Te Aro的惠靈頓市中心,那麼劍橋酒店將會是一個便捷的選擇。著名的景點Statue of Queen Victoria、惠靈頓大使館劇院和使館電影院均可步行很短距離到達。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備。有飲水需求的旅客,酒店還為您提供了咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Cafe Polo(Cafe Polo)(咖啡店)、Charley Noble Eatery & Bar(其他西餐)和Southern Cross Garden Bar Restaurant(酒吧/酒館)也許是可以讓您找到答案的地方。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店配備有會議廳,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2021.10.23
在中央商業區的邊緣是個漂亮的老式酒店。大量的實木板和帶門的電梯還有滑門-都太酷了!非常適合以藝術風格為主題的周末。從Interislander到酒店門口坐的士需要20美元。考尼廣場那附近都是賣食物的商店和酒吧,但是劍橋就有一個小酒館/酒吧,衹有一個早餐吐司,荷包蛋和熏肉,但是足夠支撐我們一天的旅行。員工很友好很樂於助人,遠遠超出我們的要求。小浴室和超級大的床,房間很溫暖。我不是個經驗豐富的旅行者,經常住汽車旅館,這裏對我們來說有些不同,沒有輪子。我們省下了100美元的房間費用,可以步行到Te papa和 Cuba St。
My stay was disgusting and the receptionist (manager) was rude, mean, dismissive and argumentative. She has no empathy, doesn't care, she acted like I was inconveniencing her by just checking in and checking out. She would stare at me with utter distain. No ounce of customer service skills. Then had the audacity to call me rude and told me to get people skills. I was merely reacting to her being nasty and my taking money. She has no professionalism what so ever constantly acts like she is annoyed. She acted like she owned me and was trying to be my mummy She yelled at me and stole my money. The accommodation is disgusting, I dont even know where to start Upon arrival I thought there was no one there, I was left standing there. I didn't realise the receptionist was in the office ignoring me until a lady with a duffle bag went into the office and I asked the lady if someone was there to which she said yes. So I went to pop head in to say hello and the receptionist set on me growling at me and being nasty telling me to get and go away. She was rude and treated me like a criminal during check in. The room was impossible to find but I found it eventually. She heartless and inconsiderate. It's not a hotel it's a hostel Upon check out the receptionist acted like she was pissed off that I wanted to check out. She growled me because I touched the reception desk, there was some old tape hanging off and I kinda played with it and she just kept growling me and yelling at me saying I was ripping it when I wasn't and she wouldn't let me speak or shut up. I had to yell over her to check me out. She refused to give my money back because there was a hair dye transfer from me bright red hair on a towel. I explained the dye is water soluble and it will wash out. Never mind that my makeup and mascara were on the towels. She staring yelling at me and would only give me 80 dollars in the end. She only gave it to me because I argued with her she was going to take the whole 100. I had folded the towels, emptied the rubbish wipes the floors. She had to unfold the towels like literally look through a customer's washing. She was looking for a reason not to give my money back. When I was trying to explain the room situation she yelled at me and talked over me I was just trying to have a discussion about the issues with the accommodation and she yelled at me and growled at me for not complaining sooner. I can actually raise an issue whenever I please. The fridge leaked in the middle of the night and I used a towel to clean that up. Out of courtesy I placed a towel on a pillow to sleep to avoid hair dye transfer. The room was gross the shared toilet and bathroom were gross there was urine on the underside of the toilets. The shared kitchen area was gross There's like a ventilation system above the bed covered with dust, grime and build up which fell on me and the bed so I pulled it away. No mirrors! The draws and furniture are so old and tatty and smell bad.