Photos on social media and online travel platforms do not represent the actual condition of this hotel. I booked this hotel for a sudden business trip after seeing its good ratings, nice photos, and active social media presence. Initially, I planned to stay for one night, but ended up checking out the same evening due to an unpleasant experience. Here are the details: I checked in around 7 PM and was given a room on the 8th floor. As soon as I stepped out of the elevator, I felt something was off — the corridor air-conditioning was off, the air was stuffy and had an unpleasant smell. When I entered the room, I immediately felt uncomfortable. The room was spacious but looked old and poorly maintained. Furniture was scratched and damaged, and the bathroom looked like it hadn’t been cleaned or used in a while. The shampoo and body wash had expired since 2023, and the towels had a musty odor. Feeling uneasy and unable to relax, I went down to the reception carrying my belongings to request a room change. The second room was also on the 8th floor, but in a different wing. The staff said the lower floors were closed or fully occupied — which I found strange. This second room also had the same unpleasant atmosphere. When I turned on the air conditioner, a bad smell came out. Even stranger, the telephone cable was unplugged from the phone. I reconnected it and tried calling the reception, but there was no dial tone. A few minutes later, a male staff member (housekeeping or maintenance) suddenly knocked on my door, asking if I had just called for help. I told him I didn’t. I also noticed that the door latch lock was incomplete, as if it had been removed. I asked for another room and was again placed on the 8th floor, this time at the far end of the hallway, even farther from the elevator. The room felt the same — uncomfortable and unsettling. I turned on the TV to make some noise, but then I started hearing knocking sounds behind the TV, which moved toward the balcony. When I approached to check, the sound disappeared, only to return shortly after. At that point, I decided to pack my things and check out immediately around 8 PM. This hotel felt horrifying, and later I learned it’s considered an urban legend in Manado. My taxi driver told me during the ride to my new hotel that the building was formerly a Dutch-era hospital. After doing some online research, I discovered many similar eerie stories and reports from previous guests.
翻譯
