來自住宿之回應: Dear Bingzi, we are deeply sorry for the experience you have had. We will address the issues you have raised seriously and enhance staff training to improve service quality. Please accept our apologies once again and thank you for sharing your experience. Wishing you a pleasant journey. Yours sincerely, Hotel Silberhorn.
來自住宿之回應: Dear guest, thank you for your positive review! We are delighted to hear that you enjoyed our convenient location, delicious restaurant food, and the in-room open kitchen facility. We look forward to welcoming you back soon. Warm regards, Hotel Silberhorn.