西布盧姆菲爾德鄉Drake Sports Skate Park附近酒店

Overall, as a diamond member in the Hilton, I felt pretty good to stay in this hotel for 12 nights. The location of this hotel is good with quiet room, the standard Home 2 breakfast were good too. Most of the front staffs are friendly. For first couple of days, I had really bothered by some issues especially room services in the hotel. I talked to the front desk worker, but it’s seemed go nowhere as their manager was on the vacation by that time-frame. Things changed until their general manager—Ivin Tella showed up in the hotel. We had a conversion related to my concerns. Very amazing, he acted very quickly and effectively to solve those issues right after our discussion. I were glad to see the differences and everything were good after talking. Another manager---Nita Gibson that I met in the lobby few times is great and helpful too. She volunteered to offer printing my urgent document when the printer was done in the lobby. Very appreciated her enthusiastic supports. Combining with Ivin and Nita, I considered that high level management in this property were responsive. Also, the front desk worker, Sam, is a very helpful and friendly.

This was our first time at this hotel and we found it to be adequate for our needs. The room was clean at check in and everything worked. I had to request that our room be cleaned every day but they put that in our reservation record and it was done. The breakfast was fine. There was no dresser, just wire pull out shelves for underwear etc. Closet was small but adequate for short stay. On our last day housekeeping threw out cups we were planning to use. The emailed receipt didn't come for 2 days after check out and was just a link to my Hilton Honors account which had the bill. I would stay here again.

房間很大,服務周到,還算乾淨。前台工作人員非常好,盡了最大的努力幫助。但是,經常在桌子上沒有人,所以當我需要東西時,我不得不等待或四處尋找某人。幾乎每次經過桌子,好像有顧客在四處找人幫忙,我們一家一行一共六個房間,至少有四個房間,有東西壞了。兩個房間的窗罩,另一個房間的電話線,第四個房間的門鎖,這造成了一個重大問題,因爲當我表弟和他六歲的女兒游完下午回到他們的房間時,他們無法進去。顯然,使鎖工作的電池已經死亡,酒店裏沒有人知道如何修復它。我們預計在一家餐館吃飯,小女孩穿着泳衣。經理(他也可能是老闆不確定)無法打開門,維修人員不在附近。我們等了儘可能長的時間,一個小時或更長時間,但最後不得不去商店爲六歲的孩子買新衣服,這樣我們就可以帶她去餐館。我的表弟不得不花錢買他女兒不需要的新衣服。第二天我向經理解釋了這一點,強烈建議他給我表弟某種補償,經理說他要和我表弟討論。他沒有,當我表弟收到他的賬單時,這是全額原始金額 - 根本沒有休息,甚至不支付衣服的費用。非常不光彩。客戶服務非常差。酒店其他東西也壞了比如早餐的煎餅機,我們入住的三天都一直壞了如果你想在你的房間裏工作,你想在你需要的時候進入你的房間和你的東西,我的建議是呆在別處。

走進這家酒店,我們喜歡我們所看到的。大堂區很好,很誘人。房間很好,很乾淨。我們喜歡有冰箱和微波爐。設施很好。牀很舒服。我們沒有使用游泳池或鍛鍊區。我們晚上晚些時候到達,早餐甚至開始前就退房了。我可以說tho......AMBER嗎!她絕對是驚人的。她微笑着迎接我們,態度很好,在我們之前的酒店經歷了什麼之後,我們需要。多麼新鮮的空氣。我們在辦理入住時聊了聊。我不能說她是多麼美妙。當我們在辦理入住後不久來到大堂時,她正在拖地,我必須說她很高興地做這件事。她臉上總是掛着微笑。酒店需要像她一樣更多的GSA。你手上有一顆真正的寶石。我們只是愛她。

位於底特律地鐵區西北角的很棒的酒店。乾淨和現代的房間非常適合我在八月的一週長住宿

設施：很好 衞生：很好 環境：很好 服務：很好

我們在底特律的第一晚入住了這家店,前往麥基納克島的最終目的地。晚上的經理羅納德非常隨和,在大廳盡頭給了我們一個很棒的房間,327。房間很乾淨,包括牀都很舒服。第二天早上離開時,他還值班,所以我告訴他酒店很好,我們回到底特律後還會入住。我問我們是否可以擁有相同的房間,他爲我們安排了住宿。當我們9月20日回來時,傑西卡歡迎我們回來,並確保我們的住宿正是我們所要求的。她非常有風度和專業。如果我們的經驗還不夠好,那麼我們遇到了廚師傑夫,他負責我們住宿期間準備的豐盛早餐。這家酒店在各方面都是一流的,會推薦給任何計劃入住法明頓/諾維地區的人們。唯一的下方是酒店入口前12英里路的施工。

Continue to book here because of location but might have to change. Staff is not friendly and both check and check out clerks acted as if I was bothering them. This sets the tone of the stay. Had to navigate around unattended delivery cart to get to room 125. Room clean and quiet. Ice machine on first floor broken. Large breakfast area. Standard waffles, yoghurt, good fruit, fried eggs (not appetizing) and sausage. Nice common areas.

在這裏住了2晚。房間非常舒適,有迷你冰箱和微波爐。牀很大,舒適度是10分之7。A/C單元安靜。廁所有超級吸盤壓力(你不必擔心堵塞它),淋浴可能有我每次入住的任何酒店中最好的水壓,很棒,感覺就像你洗澡時從瀑布裏走出來,非常爽快!房間唯一不足的是洗手池周圍面積偏小,洗手池周圍的燈光需要更明亮。早餐不錯,有您標準的燕麥粥、華夫餅、雞蛋、香腸、百吉餅但沒有鬆餅。會再次住在這裏,週末很安靜,超值!

酒店乾淨衞生，前台那裡居然還有熱水，這是我萬萬沒想到的。酒店還有游泳池和健身房。不過我們趕時間到的時候都很晚了，第二天又要早點退房，所以沒去體驗。