西德梅茵源宿酒店(Element West des Moines)

No pet free rooms or floors. I am allergic to cats and dogs which can trigger my asthma. Most hotels at least have pet free floors but not this one. Plus we had a barking dog next door well past 11 pm

the hotel was very clean and was totally quiet in the evening/night. The only thing not great and it not even that big of a deal but you need more ice machines

I loved the comfy bed, updated decor, clean room and great location for a walk to shopping and dining!

Beautiful hotel in and out with some great views and a bunch of nearby restaurants and stores.. Only suggestion I have is that the staff check the hand sanitizer machines more often. The ones on the 3rd and 4th floor were out and also the lobby ones by the side entrance and the elevator.

The staff was very attentive--especially the one in charge of breakfast! Excellent hotel lobby area. Will stay again!

There was stuck on food in one of the chairs, you could tell that housekeeping didn’t do a very good job and probably only vacuumed. All of the mirrors were dirty. silverware was gross. The staff was incredibly rude. Am I coworker who also had a room also had issues with the rude staff and cleanliness as well as the water pressure in the showers were absolutely terrible and the bed was really lumpy.

There was a constant beeping sound coming from the kitchen. Told front desk and they advised to flip the kitchen breakers in my room but this solution didn’t work. They then said there was nothing they could do. In the morning, the front desk asked how my stay was at checkout, I told them I didn’t sleep but two hours intermittently because of the repeated beeping noise. She said it was my bad luck and walked away.

Nice newer property. Good amenities and above average breakfast for this type property. Plenty of gathering space in the lobby area for groups or families to visit/bring snacks.

The water pressure was horrible and the bed was way to firm and way to low to the ground(didn’t realize it was platform bed), wish there was more tv stations to watch, wasn’t comfortable adding my username and password to the tv to access apps. There were dirty dishes in the dishwasher too and no hairdryer in the bathroom. Your housekeeper knocked but opened the door immediately the next morning at 10:40. Check out is not til noon, we could have been getting dressed. Very unprofessional. Your receptionist was very kind and helpful though, she had a hairdryer in our room by the time we got back from the store.