Homewood Suites by Hilton - West Fargo/Sanford Medical Center Area

Great place to stay very clean and it feels just like home got a stove top as well

Room was clean and comfortable. Staff was very friendly. Breakfast had many options, but half of the items were gone.

friendly staff, clean facilities, on the interstate, two minute drive to Sanford Medical Center, costco fuel as well as other restraunts and amenities West Fargo has to offer.

A bunch of stadf were around a breakfast table and ignored me when I went to check in. When I was finally helped, they said they overbooked my room and switched me to another type. It was not good.

Cigarette smoking at every entrance. Including the front main entrance…gross to have to walk through smoke to enter the building. Lighted bathroom mirror didn’t work, front desk said they would have it fixed…. But didn’t follow through or communicate why it wasn’t fixed. Reserved two queens…. We were a given a room with a king and pull out. We understand that we are not guaranteed the room we reserved with a 3rd party provider, but there was. It sufficient bedding for the pull out and we had to request that too. Really, really poor customer service!! Will not stay there again!

I pulled back the sheets after I woke up in the morning and found what looked like feces smeared on the sheets that I had just slept in. I was disgusted - I sent an email to Hilton. They called me back but said they were a different management company and couldn't help. I complained to the front desk. The girl there was nice and said the manager would call me to discuss but he never did.

The rooms were great. The breakfast was ok. The patio area with fire table was dirty, the fire table didn’t work. Not an inviting area at all.

If we booked the room and paid how many persons are in the room? The persons who were in the room then get equal accessories for example - 6 persons and we get twelve pillows, 6 water bottles, 6 bath towels, 6 face towels, and double essentials. (not 4 towels in room - how many persons in the room to get each person).

The patio area was very dirty. Cigarette butts on the ground, the couches to sit on outside were dirty and there was trash on the ground. On our room the couch was n bad shape and stained and our fridge quit working and we had to have someone come in and fix it.