水邊酒店(The Waterside Hotel)

Pros: Waterside is in a fabulous spot, right on the beach. Large car-park so plenty of space for all guest. Check in staff welcoming and helpful. Our room was on the first floor and overlooked the sea which was lovely. Sat for a while with the doors open to take in the sea air. The room was a nice size, clean and well decorated. Nice quality toiletries and plenty of towels. Booked for dinner in the restaurant and the evening team were super efficient and helpful. Food was delicious and portion sizes very generous, and reasonably priced. During the evening the hotel was relatively quiet and through the night just heard the odd banging of doors, sleep nicely until......(see the cons!) Nice breakfast with lots of choice Cons: At about 06.30 it sounded like a herd of elephants had invaded the floor we were on, lots of running about and noise......it was the bridal group utilising an area near to our room to have hair, make-up etc, exciting for them but boy what a nightmare for us. Rudely awaken by really loud voices. What had been a nice experience instantly was not at all relaxing, and the noise continued until we checked out at 10.00am. All we wanted was a peaceful lie on a Saturday morning. `The wedding and their guests / entourage seemed to take over the whole hotel, this was annoying as we hadn't been warned and it made us feel like we were in the way. Service at breakfast was also very slow, took the waitress about 20 mins to come to us for tea/coffee order. Sadly not as efficient as evening service team but when our food came it was tasty. Blue mugs out on tables could do with stain remover treatment! Tip: If there is a wedding party in, ask for a room away from the atrium area if the bridal party are going to be using it.

I can't comment on the rooms as I didn't stay there. My friend and I popped in for a change of scene and a cup of tea after a horrid meal at a nearby hotel. What a lovely, welcoming, relaxing place to sit and have a cuppa, beautifully presented, not just plunked on the table, by smiling wait staff. The restaurant was extremely busy but the 3 staff members worked so hard, serving everyone with a smile on their faces. We were so impressed with everything we decided to book dinner for the following evening. Next evening we were seated and introduced to our server, Sophie, who took our drink order and then our meal order. She chatted away to us, telling us firstly about the food, no quibbles about changing some of the items offered to something more to our taste. Order in, she came back and we asked about the hotel which she happily talked about, never making us feel we were wasting her time. Everyone was treated to a wee chat and smiles and fabulous meals. The food was excellent, couldn't have been better, presented well and tasted fantastic. All of the staff should be patted on the back for how professionally they carried out their work and how welcoming they made everyone. We'll certainly be back to the Waterside Hotel.

Went to the waterside for breakfast with family waited 40 minutes for it to come when it did it was cold saturated with grease asked for no mushrooms got one on top of a tomato so it was tainted it was a disgraceful breakfast I don’t think a chef cooked it didn’t get 20% discount either won’t be back

I was recently at The Waterside Hotel for my mums wedding and the place didn't disapoint. Not only is the hotel beautiful, and the views stunning but the staff really made the day so much better. I cannot thank everyone that helped with the wedding enough, especially wee Sophie behind the bar that was a wee hero that didn't even realise, helping my auntie. Thank you for looking after us and the contribution your staff gave to making the day magical for the newlyweds! Will definitely be back to take advantage of the views, couldn't recommend enough!

We stayed a night for my husbands 50th birthday, we liked the location of the hotel and staff were friendly. Unfortunately the bed was very uncomfortable, which left me sore for days after. This really put a dampener on our stay as it was a special occasion. On return I emailed the manager, to which I received the reply that they hadn’t received any other complaints about the mattress, which was disappointing as it was very uncomfortable for me and didn’t solve the problem. Wouldn’t recommend and definitely wont be back!! Couldnt care less, they have your money and not interested in your complaint!! AVOID!

Excellent hotel, excellent rooms, excellent meal and drinks, excellent walks on the beach and an excellent breakfast to see us home. Stayed here a few times, on the DBB and a bottle of prosecco deal which is usually very good value. It's a lovely hotel and the staff are very friendly. Highly recommend, especially the sea view rooms, a sunset over Arran is something to see.

Went with friends for lunch food really nice and a good price you could get medium or large portion we went for medium which was more than enough staff very good liked that we got to sit on and have coffee and cake no rushing you out the door lovely surroundings

Have stayed in this beautiful hotel more than once ,and it just gets better each time, the room had a view to "die for" and was absolutely "pristine" it was very spacious.and the decor was so in keeping with the area !!!! Utterly relaxing ,the Jacuzzi bath was such a luxurious treat to finish our night !!! The standard of food was extremely high as was the choices available, simply superb in taste and presentation !!! Each member of staff was warm and friendly , highlighting Sophie in restaurant who served us dinner , just a little bundle of joy, and also Rebecca on Reception ,just charming !!! Cannot wait for our next visit !!!! Thank You Waterside Superb X

My daughter booked an afternoon tea for mother's day for myself, my daughter and my son in law. It was awful. Tiny scones. Meagre jam and cream.8 finger sandwiches for three people. Cakes!!!!! Could not be described as cakes, bits and pieces of tray bakes, and one was stale.we were going to have wine after but we decided not to give them any more money. They also were going to charge us with three extra coffees. Will never be back. It was a disgrace. Don't go there for afternoon tea.