西棕櫚灘Residence Inn 酒店(Residence Inn West Palm Beach)

Great customer service from hotel associate. Her name was angel which fits her well. Loved everything about this experience

The front desk clerk when we checked in was fantastic and the breakfast attendant was amazing. The room was clean and cool with everything we needed. Don't park under the trees though, we found out that the iguanas must have a racket going with the local car washes because our car was covered with iguana mess😂

Had a studio room and it was amazing. Very clean and comfortable. Breakfast was good. Customer service was excellent. Hidden gem about 15-20 minutes from riviera beach. I’d definitely stay here again.

Terrain de tennis et spa des photos publicitaires ainsi que la salle d'entrainement sont inutilisable. Dejeuner malpropre. Le grille pain repugnant remplis de graisse et que dire des bouteilles en verre pour le jus et le lait qui ne sont pas lavé mais seulement rempli jour apres jour. Du lait suri et crouté sur le bord de la bouteille. Un chaleur intense dans la salle a manger. Descendre de ma chambre a 19.:30 pour demander du papier hygienique pour eviter de faire monter du personnel et on me repond que si j'en veux je devrai attendre a 23 heures. Et je fais quoi en attendant ? Donc je ne peux dormir avant 23 heures? Elle me repond si vous n'etes pas satisfaite vous en parlerai avec le gerant demain matin. Horrible sur toute la ligne.

Bien

The staff was very friendly and mannerly. Everyone from the housekeeper to the front desk agents espedially Felicia to the food service team. I will definitiely recommend and will be a repeat customer.

The bathroom wasn’t its cleanest, someone had urinated in the toilet and didn’t flush it , there was no toilet paper , and no wash rags and hair on the sheets ….

They charge $12 for a regular parking lot…no notice the place has homeless people smells like smoke and dinge. And the people next to me had (2)(service dogs! That we’re barking u controllably for hours I couldn’t sleep.