Holiday Inn Express 紐厄爾，切斯特WV(Holiday Inn Express Newell-Chester WV)

The staff was very friendly, the room was comfortable and the facilities were clean and pleasurable. The best part of our stay was the breakfast which was included in our stay.

Our second stay here. It’s a convenient location. Clean, comfortable, several restaurants in the area. We will be back.

It was fine, if a little expensive I thought. Buffet breakfast was high corporate standard, with non powdered eggs and sausage, pancakes. you won't go hungry, and won't be sorry you ate ti afterwards.

Booked a room and received a confirmation that my room was booked. Drove over 6 hours to the place just to be told they didn’t have my reservation and the front desk clerk was rude and dismissive as if I was just to drive somewhere else. The place didn’t look that great. So I drove 45 minutes away to a nicer town.

Property was clean the food was very nice and the Staff was nice And ready to accommodate

Was disappointed I’ll room was not cleaned for 3 day stay. Each evening I had to go to the front desk for clean towels

Room was not cleaned when we checked in. Had to settle for a room with no king bed, which was my main requirement.

The property was sold out. I received a call from the hotel and they told me "I don't know why ******* booked you a room here. We are sold out and have no rooms available." I need to speak to someone about how I can get a refund.

Beds were very comfortable, breakfast was good. Needs updated though, fix Jacuzzis or take them out of the rooms. Bigger breakfast area. Staff we dealt with was good