紐約阿伯尼克羅斯蓋茨商場Homewood Suites by Hilton

Nice big area but people still have trouble finding the way in when driving. Beautiful inner sitting area and comfy by the faux fireplace. 2 area to eat, one upscale and one casual. Nice, friendly staff at the front desk.

Late at night a group of kids attempted to open my room door and knocked on my door. The kids wanted to come in my room and sleep. It was reported that night as well as the next morning. The front desk told me this happens at the hotel. Random outside kids walk into the hotel. I didn’t feel safe knowing anyone can walk into the facility late at night. Everything else in the hotel was good.

Este ligar es muy sucio no lo recomiendo si vas con niños huele muy mal y el.personale me informo que hay huéspedes que viven mas de 3 años en el hotel con perros y gatos y que no les guasta servicio de limpieza y por eso los malo olores cuidado y si vas com bebes .camas y sofa bed mal.estado

We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!

Poorly maintained property. Dishwasher leaked. Shower not convenient (water pressure too high, shower door too close to toilet seat). Uncomfortable bed (we couldn't sleep well for 2 nights). Breakfast not so appealing; limited choices. Overall too expensive given the quality and location.

Pool was unavailable entire stay

When I went to check in I wasn’t greeted, the woman that checked me in was more so worried about clocking out and someone relieving her. I was told I’d have to wait because no rooms were ready. Luckily another staff member came over and confirmed there was a room ready. When we first arrived to our room it looked a bit dirty as if it wasn’t vacuumed, or wiped down,there was old food in the heater vent, like a whole cracker was in the vent sitting there. The couch had stains all over it and the blankets and sheets for the pull out couch were stained like actual food stains. When my daughter went to take a shower she noticed the brown ring around the tub before getting in. It felt as if the room was rushed to be clean.wasn’t the greatest experience. I chose this hotel because we previously stayed here and I had no complaints,but this time around it was a bit upsetting.