韋斯頓度假村, 勞德代爾堡

The service was okay however there were no salt and pepper, no house keeping to clean the premises. No sheets or extra pillows for the sofa bed. Previously staying there it was a bit better.

We stayed for six nights in Weston and had a mixed experience overall. Unfortunately, the room was not clean when we arrived late in the evening. The floors were dirty and covered in hairs, and it looked as though they had been mopped with a dirty mop. The porch area also had a distinct smell and very sticky floors, which made it uncomfortable to use. We also found several items left behind, including breakfast cereal behind the bedroom curtains and belongings under the cupboard. As we arrived very late and had cleaning supplies with us from travelling through the Keys, I cleaned the room myself rather than contacting the hotel. In fairness, they may have resolved this if given the opportunity, but housekeeping on arrival is definitely an area that needs improvement. Check‑in at the front desk was acceptable—nothing unpleasant, but not particularly welcoming. We were also charged more at check‑in than the price shown on Trip.com. I contacted Trip.com and they resolved the discrepancy quickly. The room itself was excellent in size. We stayed in a king room with a balcony, which was spacious and comfortable. The hotel’s facilities were a highlight: • The pool area was lovely and open until 11pm. • The hot tub was huge and kept at a perfect temperature. • BBQs and a fire pit were available and added to the overall experience. Location The location was brilliant. It offered easy access to the Everglades, Miami, and Fort Lauderdale, making it a great base for exploring South Florida. Despite the significant cleanliness issues on arrival, the hotel’s location, room size, and facilities were excellent. With improvements to housekeeping and a more welcoming check‑in experience, this could be a fantastic place to stay.

We were locked outside of our room during last day of our stay for almost an hour. We were almost late to our cruise because of that.

Good ambience n excellent

Las habitaciones y el hotel en general tenían mal olor y el servicio de elevador terrible

The rooms are set up nicely, great layout for multi family or group trips. Parking is terrible if you’re not back to the resort early. Other than that I would stay again.

This was a short before and after stay with my family as we were heading for our family cruise. This venue was very well maintained and met our family needs as we had multiple 2 bedrooms that worked out great!!! I will definetly come again plus the prices were amazing. The shuttle was a bonus as we didnt have a rental, but you need to prepare for exactly where you want to go. Overall Id give them a "9"

The first night we checked in we were met with outlets that didn’t work and when I called maintenance to get us some new batteries for the remote the maintenance guy just barged in without knocking or anything and then later that night the master room had a loud ringing noise that was unbearable coming from the vents and we had to move rooms and the luggage carts were not in any convenient place so we had to move everything by hand. We were moved to a better room but we were also barged in by the housekeeper who just walked into my room without any announcements or knocking it’s a terrible place I will never come back here again and I suggest no one else does either!!!!!

Our stay was okay, but several issues made it less enjoyable than expected. The property is older, and finding our building was difficult due to unclear signage. Three of our four room keys kept failing. Maintenance responded quickly, but there was a language barrier, and the issue wasn’t fully resolved. We later learned another guest had the same problem. The room needs updating. The shower grout showed signs of mold, the sliding doors were worn, and the garbage disposal contained debris that caused an unpleasant odor. The resort is large, so getting to amenities can require a long walk or drive. Check-in took longer than expected, especially with a 4:00 p.m. start time, and the 10:00 a.m. check-out felt early. We also received too many text reminders, which became more annoying than helpful. Overall, the property has potential but needs better maintenance, clearer communication, and improvements to the guest experience.