城市廣場惠斯勒黑梳山酒店(Whistler Blackcomb VR at Town Plaza)

The check-in process was great and well explained. The unit was very good. Ideal location if you do not want to use your car. All access to store, grocery, restaurant and shopping were within easy access. It was a wonderful location.

The placement of the A/C unit in the bedroom blocks the blinds, giving no privacy for part of the room. The unit also prevents the window from shutting, which lets a lot of noise into the room from the nearby restaurants and club. Other than the A/C unit placement, the property was very comfortable and functional.

Phones weren't working and the room didn't smell clean.

The only good this about this property is the location, but bring a sleeping mask cause to the light show you get in your bedroom from the light up gazebo in front of the property lights up the primary bedroom all night. However being next to two brew pubs makes it very loud until 5am. Even being on the fourth floor you can hear conversations clearly. The bed are not as advertised on the post. There is no King Bed it is a queen at best very small uncomfortable and very noisey. No hot water for showers or washing your face in the primary bathroom. The pull out mattress was a sight. When we were trying to setup the pullout we could see clomps of hair all over the underside. It was disgusting, there was hair on the pillows, socks from a previous guest and dust on the light fixture above the kitchen table. The A/C in this unit was only for the primary bedroom and the second bedroom had a stand up fan in it. This unit was extremely hot. We felt terrible for our children who were so excited to go on a quick get away and got this. Too top it off no WiFi. If I would have known this I would not have booked this property and would not recommend this place to anyone.

This unit is located very central to everything. Whistler resort staff were amazing. The unit was nice, but is definitely starting to show some age. With being centrally located, the bedroom is over the Village Stroll and is subject to the noise associated with the bars closing. Parking is secure, although the space for this unit can be fairly tight. Small - Mia sized vehicles recommended.

Very convenient place to stay but hard to find as name listed isn’t what the building is called. Cannot reach anyone to let know- Kettle is broken, shower base filled up with water, bedrm and living rm TVs we’re connected by one remote, light switch in bedrm controlled plug had no idea, pans need replacing, duvet needs a bleach really dirty. When we asked at front desk they said to contact ******* they couldn’t help us. My husband fixed shower by plunging and unconnected remotes.

Deer Lodge unit 216: Okay, won’t stay again. The building is older, the unit is okay. There is NO central air, a mobile unit was in the bedroom but that did not adequately cool the living area. The AC was not on to cool the unit in advance (after stating our arrival). Towel supply - only 3 face clothes and still had mascara stains on one. Toilet Paper - ＜ 3 rolls for three days for three woman. Small rolls of TP. Cleanliness - dust bunnies in corners. Bedding was tossed into closet, not folded. Unit IS well stocked in kitchen. The pool are is nice. The pool could have been cleaner one day and was good the second day. The floor was ver slippery and people were slipping. However, our response is due to the fact we called and requested more toilet paper, face cloths and soap (2 small provided). This resulted in receiving two phone calls asking if we checked under the sink for face cloths. The second call was saying that the owner said there was adequate T.P. We were questioned about how much we needed and there was adequate amounts supplied. My RESPONSE to the person calling was I understood he was not the problem and I was not going to defend what we required and we would purchase our own supplies. This is the reason for a negative review. Customer service is not great!

Location was great can walk to everything. Unit is nice and cool on very hot days. When we arrived there was toothpaste and spit in the sink, hair in the shower, empty shampoo bottles in the shower and the toilet had not been cleaned but the topper was when we went to crawl into bed late at night to fnd the bed had not been changed. The top sheet was found shoved down at the bottom of the bed. I spoke to the front desk early the next morning and they did send cleaners up to clean the unit but it should have been done before we arrived. The tv in the living room was all unplugged and our son had to set it up and program the remote so we could watch something. Our stay was amazing other than the cleaning issue. Bed was very comfy, ac was great and the front desk staff was very friendly and easy to talk to.