Arrived at 5:00 after a 4 hour drive and room was not clean/ready, check in was to be at 3:00. A hockey team checked out late. Offered no comp or refund on room because we booked through *******. Spoke of potential discount for the restaurant, but restaurant did not open until 9 am and we had to be at college graduation at 9:30 miles away. Room was nicely decorated but not even a pencil and paper. Chair and ottoman uncomfortable and only 1 chair. We were on third floor, ice machine 2 floors away.
Outdoor furniture( metal mesh) did not have cushions on. Overall disappointing for $207. Have stayed in much nicer places for one third the price. Thanks for listening
翻譯